Senior Solutions Architect

Summary

Join Cognigy, a leading AI Agent platform provider, as a Senior Solutions Architect in EMEA. Based remotely or hybrid in Germany, you will design, build, and implement advanced Conversational AI solutions. Responsibilities include advanced post-sales consulting and implementation, providing technical expertise, collaborating with cross-functional teams, delivering technical training, and creating high-impact documentation. This role requires a minimum of 5 years of experience in a similar role, mastery of various programming languages and cloud platforms, proven experience with Cognigy or equivalent platforms, and fluency in German and English. Cognigy offers attractive benefits, including a competitive salary, pension scheme, generous paid time off, flexible working options, and various wellness and development opportunities.

Requirements

• Minimum of 5 years in a similar role within Conversational AI, SaaS, or enterprise software industries, focusing on high-level individual contributions and advanced technical implementations
• Mastery in Python, Java, Node.js, APIs, SDKs, and cloud-based platforms
• Proven experience with Cognigy or equivalent Conversational AI platforms
• Demonstrated ability to resolve complex technical challenges with scalable and innovative solutions
• Strong capability to align technical solutions with business objectives and deliver measurable outcomes
• Exceptional ability to communicate technical concepts effectively to both technical and non-technical stakeholders
• Must be fluent in German (minimum C1 level) and English

Responsibilities

• Drive complex projects from pilot/Proof of Concept (PoC) to full implementation, ensuring scalable and high-performance solutions for enterprise clients
• Provide cutting-edge technical solutions, shape architectural best practices, and tackle advanced technical challenges with innovative approaches
• Partner with cross-functional teams to support business development and contribute insights to enhance product strategies
• Deliver technical training, workshops, and best practices to empower customers and partners with the knowledge needed for success
• Develop precise technical documentation and ensure the resolution of complex technical issues to maintain high customer satisfaction

Benefits

• Attractive and performance-oriented salary
• Company Pension Scheme
• 25 days paid leave, plus 5 floating days, plus public holidays
• Unique opportunity to help build and shape the company, with little hierarchy
• Flexible working options
• Colleague recognition, reward and celebration events
• Global Employee Assistance Program
• ClassPass membership, giving you access to a variety of fitness and wellness experiences
• Ongoing learning and development opportunities, including LinkedIn Learning
• One paid ‘Giving Back Day' each year, so you can volunteer for a charity or community activity of your choice
• Subscription to the Calm app for you plus five friends/family members, giving you access to guided meditation, sleep stories, music, masterclasses, and much more