Remote Solutions Architect

Summary

Join our team as a Solutions Architect at Simon Data, where you'll integrate and onboard new customers, provide product/domain expertise, and advise on the best ways to integrate Simon into existing martech stacks. As a process-oriented individual who enjoys working in a fast-paced environment, you'll be critical to the long-term success of our customers.

Requirements

• 5+ years of professional work experience; at least 2 of which are in solutions architecture, sales engineering, or SaaS implementation
• Strong business acumen, ability to strategically partner with clients
• Knowledge with complex data models and mapping business needs to technical needs and vice versa
• SQL expertise or similar relevant programming languages
• Deep understanding of APIs, web/mobile sdks, and related technologies
• Results-oriented strategic thinker who is able to thrive in an unstructured and fast-paced environment
• Intellectually curious and a problem solver
• Superior emotional intelligence and communication skills
• Ability to quickly absorb and comprehend the ever-changing landscape of data and marketing technology (prior knowledge a plus)
• Ability to work independently to deliver outcomes, and collaborate with and across teams
• Superior presentation skills and the ability to think on your feet
• Bachelor's Degree (Computer Science, Data Analytics or technical a plus)

Responsibilities

• Support technical aspects of customer onboarding to ensure Simon customers get value from the product as quickly as possible
• Work with customer marketing, product, and engineering teams to advise them on how Simon will fit into their marketing and data stack
• Translate customer use cases into workflows in Simon
• Diagnose challenges at the intersection of data and marketing facing CMOs, CTOs and VP-level leaders at F1000s and high-growth companies
• Work closely with Simon Data’s sales, client solutions, engineering and product teams to help shape product vision and deployment strategy
• Convey the voice of customers to a product and engineering team that is passionate about quality, staying ahead of the curve, teamwork, and supporting customer objectives

Benefits

• 100% coverage of medical premiums for employee AND family
• Flexible PTO
• Generous Maternity and Paternity Leave
• Remote work, quarterly wellness, and client support stipends
• Professional Development stipend