Remote Solutions Architect

Summary

Join SonicWall as a Solutions Architect to work with customers and partners to architect solutions with our ZTNA Platform: Cloud Secure Edge and MDR/XDR Offering: Managed Security Services. This role will also contribute to enhancing SonicWall’s Managed Service Provider program by helping new and existing partners grow their business within the SonicWall product portfolio.

Requirements

• Minimum of 10 years of related experience required
• Minimum of 5 years of experience as a Network Security Architect, or Sr. Consultant
• A./B.S. in CS/CIS/MIS/Business or related field equivalent preferred
• Prior experience managing customer/partner accounts from a technical perspective
• Technical experience in the Cyber Security, Cloud, and Network Security Industry
• Experience working with authentication protocols such as Kerberos, SAML, Radius, and OAuth
• Strong knowledge of both public and private DNS
• Knowledge of Network Security (Routers, Switches, firewalls, VPN routers)
• Knowledge of Cloud and Virtualization platforms
• Demonstrated ability to successfully execute requirements based on a SOW and project plans
• Background in internetworking, LAN, and WAN technologies
• Background in debugging broad, complex, and unique enterprise environments with mixed media and protocols
• Strong experience of leading complex enterprise projects using a structured approach
• Excellent technical knowledge of: Networking principals - TCP/IP, routing, DNS preferred
• Strong experience of architecting/designing enterprise solutions (application services, network or security)

Responsibilities

• Key-contributor to the overall success of the CSE and MSS product lines
• Build a trusted advisor relationship with clients and partners
• Lead the technical Pre-Sales and Post-Sales efforts from initial discover and qualification, solution design, demo, proof of concept, bill of materials including scope for of work for professional services
• Can proactively assess solutions in production and seeks to help customers and partners optimize and make use of licenses and features across their business
• Focuses on delivering the best possible user experience and ensures the products/services are providing excellent value to the partners and customers
• Identify new use cases within an existing customer or partner, ability to build a deployment plan and support the roll out from a design perspective
• Share best practices in design and deployments
• Oversees critical escalations between customer, partner and SonicWall
• Looks to share roadmap updates and collect feedback to product management, support, engineering and sales leadership
• Can host quarterly business reviews bringing together key stakeholders from SonicWall, partner and customer
• Provides and maintains quarterly reports on the health or the account and expansion opportunities
• Seeks to build the account to be referenceable
• Work alongside Sales account management in partnership to retain and grow the business
• Participates in key co-sponsored events and webinars as technical champion and presenter