Smartcar is hiring a
Solutions Architect II, Remote - United Kingdom

Summary

The job description is for a Solutions Architect II position at Smartcar, a company that provides vehicle APIs to mobility businesses. The role involves technical validation, customer training, creating QBR materials, and supporting the enterprise sales team. The candidate should have B2B experience in Sales or Success Engineering, familiarity with API concepts, SQL, scripting languages, and the software development lifecycle.

Requirements

• 5-11 years of B2B experience in Sales or Success Engineering at a SaaS company selling complex solutions into technical teams
• Familiarity with API concepts and functionality, can propose best practices and aid in debugging
• Understanding of SQL and at least one scripting language
• Familiarity with the software development lifecycle, and understand how to work with teams that use the agile or waterfall methodology
• Data driven mindset, and enjoy using data to operate autonomously in ambiguous situations
• Sense of urgency and take proactive action to aid your customers
• Strong written, verbal, and presentation skills. Can earn the trust of product managers and engineers alike in order to help them succeed

Responsibilities

• Own technical validation within the sales process and the post-signature implementation process for a balanced book of Mid Market and Enterprise level customers
• Lead customer training sessions on technical concepts for both business and technical points of contact
• Facilitate the creation of QBR materials in tandem with an Account Manager
• Establish confidence in recommendations via product expertise, custom product demonstrations, technical calls, workflow outlines, RFP/RFI responses, product roadmap discussions and business process diagrams
• Be the expert in best practices of Smartcar’s API for different verticals
• Support the enterprise sales team by helping understand complex customer business problems and requirements, then translate them into solutions
• Identify and implement improvements to existing support and success collateral
• Partner with engineering, sales, marketing, and design to relay customer feedback and help determine which product updates or features should be prioritized

Benefits

• Base salary determined by years of experience: £90,000 - £120,000
• Competitive equity
• Remote work within the United Kingdom
• Medical benefits through BUPA
• Pension plan at 4%
• Unlimited PTO and 10 paid bank holidays
• 8 weeks of 100% paid parental leave with an additional 4 weeks unpaid, 1-week half day ramp back time and a 5 week meal delivery subscription
• 10 days of paid bereavement leave
• Wellness stipend of £40 a month
• Cell phone and Internet stipend of £40 a month
• ��250 yearly learning and development stipend
• ��300 work-from-home stipend