Solutions Consultant

Summary

Join Muck Rack, a leading SaaS platform for PR and communications professionals, as a Solutions Consultant, Media Intelligence. Drive new revenue, shape go-to-market strategy, and build client relationships. Identify and close high-value opportunities, build strong relationships with decision-makers, and help define the sales playbook. Contribute directly to growth trajectory, client success, and market positioning. This role requires a self-starter with deep knowledge of media monitoring, analytics, and PR technology, thriving in consultative sales environments and exceeding revenue goals. You will serve as a media intelligence subject-matter expert, collaborate cross-functionally, and deliver tailored demos and presentations.

Requirements

• 3+ years of B2B sales experience, preferably in software, services, or SaaS
• Familiarity with KPIs and success metrics commonly used by PR or communications teams
• Comfortable managing complex sales cycles and engaging multiple stakeholders
• Experience using CRM tools such as HubSpot, Salesforce, or similar platforms
• Strong communication and presentation skills, with the ability to tailor messaging to diverse audiences
• Skilled at storytelling and clearly explaining complex ideas
• Confident analyzing data and connecting insights to customer needs and outcomes
• Self-motivated and able to work independently in a fast-paced, remote environment

Responsibilities

• Serve as a media intelligence subject-matter expert during the sales process, supporting Account Executives and Customer Success Managers
• Collaborate cross-functionally with Sales, RevOps, Marketing, and Customer Success to ensure prospects fully understand the value of our media solutions
• Assist in qualifying opportunities and aligning client needs with our offerings
• Deliver tailored demos, technical walkthroughs, prepare sample briefs and presentations that speak directly to client challenges
• Support RFP responses, custom proposal creation, and technical documentation as needed
• Use CRM tools like HubSpot or Salesforce to track activity and collaborate with sales team members
• Providing a comprehensive update and commentary on monthly sales performance, short- to medium-term forecasts, and progress against the sales strategy, while recommending any adjustments for approval

Preferred Qualifications

• Prior experience in media monitoring, analytics, or PR tech strongly preferred
• Background in journalism, media strategy, or communications is a plus

Benefits

• Remote Work, Forever. We’re a fully distributed team and have pledged to remain that way forever . We offer employees a full home office setup, phone & internet reimbursement, and a monthly coworking membership
• Transparent Compensation. We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market
• Depending on the role, we offer either a standardized bonus program or attainable commission structure and an opportunity to earn equity in the company
• All employees are eligible for our 401(k) plan* with employer contributions
• Health & Wellness*. Muck Rack provides comprehensive health, dental, vision, disability and life insurance for employees and their families
• We offer a high-deductible health plan with 100% premium coverage for individuals, as well as a range of other plan options
• Our team also has access to 24/7 Virtual Care, an Employee Assistance Program, employer-funded HSA contributions, and other pre-tax benefits
• Team members have access to a quarterly wellness stipend and a free Headspace subscription
• PTO and Family Benefits. Our team enjoys 4+ weeks of off-the-grid PTO, paid sick/mental health days and 13 paid holidays, which can be exchanged for additional PTO with our "Holiday Swap Program."
• We also provide up to 16 weeks of fully paid parental leave
• Personal & Professional Development. We grow talent by creating internal pathways for advancement and promotion
• Muck Rack conducts bi-annual performance reviews, hosts team-wide workshops, and offers management training and leadership training opportunities
• We also provide unlimited subscriptions to L&D platforms including Coursera & O’Reilly, as well as 2 additional days of PTO to dedicate to learning and development