Solutions Consultant

Summary

Join NordProtect, a team building a comprehensive identity theft protection service, combining dark web monitoring, credit tracking, and identity theft insurance. You will partner with sales teams and external partners to sell cybersecurity solutions to mid-market and enterprise clients. Responsibilities include delivering product demos, understanding customer needs, responding to inquiries, collaborating with product management, and acting as a trusted advisor. You will also support onboarding and configuration, research competitors, engage with stakeholders, and create technical documentation. The role requires 2+ years of experience in a similar role within a SaaS environment and strong analytical, communication, and client-focused skills. NordProtect offers a competitive salary, hybrid work options, extensive training programs, and various benefits including premium healthcare, gym access, mental health resources, and extra vacation days.

Requirements

• 2+ years of experience in a Sales Engineering, Solutions Architect, or similar role in a SaaS environment
• Strong analytical and critical thinking skills, with the ability to dissect problems and design tailored solutions
• Excellent communication and presentation skills, both technical and business-oriented
• Ability to manage multiple projects simultaneously and adapt in a fast-paced environment
• Strong client focus with the ability to build lasting relationships and uncover real needs through thoughtful questioning
• High level of product curiosity and ownership, with a drive to deeply understand the product and continuously seek meaningful improvements
• Solution-oriented mindset, skilled at connecting user pain points with practical and scalable product capabilities

Responsibilities

• Partner with Account Executives, Sales Managers and external partners to support sales of consumers cybersecurity solutions to mid-market or enterprise segments
• Deliver high-impact product demos, technical presentations, and proof-of-concept (POC) engagements
• Understand customer security environments and map our solutions to their needs
• Respond to RFIs and technical queries with clarity and precision
• Collaborate with Product Management to relay customer feedback and feature requests
• Act as a trusted advisor to prospects and customers, guiding them through the evaluation process while tailoring solutions to their needs
• Support onboarding, configuration and ensure smooth technical handoff to post-sales teams
• Continuously research and monitor competitors, analyzing their technical approaches, feature sets, and positioning to inform strategy and client discussions
• Engage confidently with IT, Security, and Compliance stakeholders to understand their priorities and constraints
• Build clear technical documentation, integration guides, and solution descriptions tailored to specific client use cases and challenges

Preferred Qualifications

• Solid understanding of insurance or/and cybersecurity fundamentals is an advantage
• Experience supporting multiple products is a plus

Benefits

• Innovate with industry leaders
• Work alongside global experts to build world-leading cybersecurity tools, impacting millions of users around the world
• Learn & grow
• Boost your skills via our extensive training programs (online and offline) & other resources. Benefit from mentorship and career-switch opportunities to grow within the company
• Work in a next-gen Cyber City office
• Thrive in our bustling office, featuring ergonomic workspaces, modern meeting rooms, engaging events, and specialty coffee to fuel your day
• Hybrid work
• Enjoy the flexibility with 3 office days and working from home for the remaining 2
• Work from anywhere
• Recharge with a change of scenery – choose work from any location when you feel a need to power your creativity and drive
• Physical well-being
• Boost your health with free-of-charge 24/7 gym access, onsite and online workouts, and consultations led by in-house Physical Well-Being experts
• Mental & emotional health
• Nurture your mind with free psychologist consultations, dedicated mental health events, and premium access to top-rated wellness apps like Calm, Headspace, and Mindletic
• Premium healthcare
• Receive private health insurance giving you peace of mind for your health needs
• Extra days off
• Enjoy additional vacation days off as you grow with us. Plus, get extra days for sick leave, special occasions, or parenting needs
• Joyful moments – special treats
• Celebrate life’s big moments with special gifts from us on your birthday, anniversary, and other major events, such as weddings or the arrival of a new family member
• Company events & team-building
• Experience iconic Nord Security celebrations, team-buildings, and knowledge-sharing events, nurturing bonds that fuel our success
• Workation
• Embark on a legendary company getaway abroad, filled with exciting activities, live concerts, engaging workshops, and epic time together