Ada is hiring a
Solutions Consultant, Voice

Summary

Ada is seeking a Solutions Consultant to collaborate with the sales team and provide technical expertise for voice solutions. The candidate should have experience in voice technologies and CCaaS, IVR, and Telephony ecosystems. They will be responsible for designing and developing AI-driven voice solutions and conducting product demonstrations.

Requirements

• Proven experience in technical sales or sales engineering, with a focus on voice technologies
• In-depth understanding and direct experience with CCaaS, IVR, and Telephony ecosystems, including knowledge of VoIP protocols and contact center technologies
• Ability to work independently and collaboratively in a fast-paced, results-driven environment
• Excellent communication and presentation skills, with the ability to articulate technical concepts to diverse audiences
• Experience working with SMB and Enterprise clients, with a track record of driving revenue growth
• Willingness to travel occasionally for customer meetings and industry events

Responsibilities

• Collaborate with the sales team to identify and qualify opportunities for our virtual AI voice agents within target markets
• Leverage industry-specific knowledge of CCaaS, Voice, and Telephony ecosystems to position Ada Support's voice solutions as a strategic part of their tech stack
• Conduct product demonstrations and presentations to showcase the capabilities and benefits of our virtual AI voice agents
• Engage with potential clients to understand their unique requirements and tailor solutions to meet their needs
• Provide pre-sales technical support, including solution design, configuration, and addressing any technical inquiries
• Stay updated on industry trends, competitor offerings, and emerging technologies related to virtual AI voice agents
• Collaborate with Marketing and Business Development to develop strategies to create new Voice opportunities
• Contribute to the development of sales enablement collateral, including technical documentation, case studies, and best practices

Benefits

• Competitive salary and generous stock option plan
• Unlimited vacation
• Wellness account
• Extended health coverage
• Dental/optical/travel insurance
• Life insurance
• Employee and family assistance plan