Remote Project Manager

Summary

Join aPriori as Project Manager and lead day-to-day project management of services and solution implementations, ensuring timely and budget-friendly delivery of aPriori software solutions. The role involves managing multiple customer implementation projects simultaneously, developing detailed project plans, coordinating integration and configuration of software, and facilitating training efforts.

Requirements

• Comfort interacting with customer executives, project team members, and individuals
• Demonstrated ability to assess customer needs, fulfillment of project scope to meet those needs, plan all necessary project tasks to satisfy customer needs, and ensure tasks are properly and realistically, budgeted, monitored, and reported
• Demonstrated success leading project teams with a record of high customer satisfaction
• Demonstrated ability to identify risks that may impact the success of the project and determine appropriate mitigating actions
• Extremely strong written and oral communication skills
• Conflict resolution with both internal and external stakeholders

Responsibilities

• Management of multiple customer implementation projects simultaneously
• Responsible for implementations from kick-off meeting to end of project including project closure actions, project lessons learned, and customer invoicing
• Capture and communication of executive vision and goals to the project team for the initial deployment and beyond
• Development of detailed project plans, work breakdown structures, and budget tracking documents and ensuring that they are maintained and adhered to throughout the lifecycle of each project
• Coordinate and facilitate all integration and configuration of software based on customer business needs
• Coordinate and facilitate all training efforts needed for the implementation
• Coordinate and facilitate consulting activities needed for the implementation
• Coordinate, facilitate, summarize and report on all value implementation / value generation activities
• Risk management and issue resolution with effective communications across multiple internal aPriori teams including Customer Success, Product, Technical Support, and Engineering
• Own and administer internal systems critical to Customer Success organization and project execution, specifically OpenAir, Gainsight, and Tableau
• Create automated reports and analyze data to enable Customer Success organization to operate as a data driven organization from a project management perspective
• Communication of status throughout the project lifecycle to all stakeholders
• Continuous improvement of aPriori Project Management processes and best practices
• Report on project margin, schedule, budget, time-to-value, project duration, as well as organization level metrics (utilizations, profitability, etc.)
• Lead and facilitate project meetings and senior level customer meetings

Benefits

• A team environment where your experience is valued, your voice is heard, and the work that you do makes an impact for our customers and employees
• Competitive compensation in a dynamic, growing innovative environment
• Medical, dental, and vision for employees and their dependents
• Life, disability, flexible spending accounts
• 401k match
• Career-growth opportunities
• Flexible time
• Paid time off benefits – including aPriori days, and more!