Solutions Engineer

Summary

Join Ashby's Solutions Engineering team and be at the forefront of sales efforts with mid-market and enterprise customers. Partner closely with Account Executives to secure both technical and commercial wins by showcasing how Ashby transforms hiring processes. Develop deep product expertise, gain insights into competitors, and understand talent acquisition challenges. Deliver personalized demos, facilitate product trials, and craft insightful RFP responses. Use discovery skills and empathy to articulate Ashby's impact. This role requires experience in SaaS sales cycles, HR/Talent team interaction, and deep product expertise. Ashby offers competitive compensation, unlimited PTO, generous equipment budget, a 10-year stock option exercise window, and an education budget.

Requirements

• Have experience as a Sales Engineer / Solutions Consultant supporting complex, multi-stakeholder SaaS sales cycles in a team-selling motion
• Have spent time with HR or Talent teams, and have a high level of empathy for the work they do day to day—their pain is our pain
• Have developed deep product expertise across a suite of solutions. Be well regarded as a subject-matter expert by your peers today
• Love to learn, and can quickly connect the dots between new concepts, product capabilities, and business outcomes
• Demonstrate mastery of clear communication. Ask questions with precision and listen for nuance in answers. Explain complex concepts in simple terms and can articulate the business impact of features
• Be a builder - get energy from digging into problems and finding unique solutions, and love working in a fast paced organization
• Be adept at creating and delivering tailored demos that span a broad range of product capabilities. Be comfortable adapting on the fly based on customer questions
• Proactively engage AEs to distribute the work of progressing deals towards a commercial win
• Be a partner to the product org, translating customer feedback into requirements that have resulted in product enhancements

Responsibilities

• Partner closely with Account Executives to secure both the technical and commercial win
• Show how Ashby supports each customer's unique needs and highlight how our platform can transform the way they hire
• Develop deep expertise in our product
• Gain insights into our competitors
• Have a deep understanding of the challenges Talent Acquisition teams face
• Deliver personalized product demonstrations
• Facilitate well-structured product trials
• Coordinate comprehensive and insightful RFP responses
• Use your discovery skills, empathy for our customers, and product knowledge to clearly articulate the transformative impact Ashby can have on their business
• Help win new marquee accounts!
• Build upon our existing demo environments to craft compelling narratives to showcase product capabilities
• Design repeatable processes to make the solutions engineering team a well oiled machine as we scale

Preferred Qualifications

• Familiarity with recruiting workflows & data in Applicant Tracking Systems
• Demo infrastructure or demo engineering experience
• Value engineering / consulting experience, building bespoke and quantifiable business cases

Benefits

• Competitive compensation
• Unlimited PTO with four weeks recommended per year
• Generous equipment, software, and office furniture budget
• 10-year exercise window for stock options
• $100/month education budget with more expensive items (like conferences) covered with manager approval