Solutions Engineer

Summary

Join our Solutions team as a Pre-sales, Software, Integration and IT expert to design and integrate software solutions for our rapidly-growing customer base on a global basis.

Requirements

• Experience in software development in a cloud-based environment, ideally combined with a Degree in Computer Science or related field or equivalent
• In-depth understanding of working with RFID or IoT or equivalent data capture devices and necessary interfaces
• Technical expertise with hosting platforms (Azure, AWS, GCP are a nice to have)
• Knowledge on Data security, application security and cyber security as required for deploying large enterprise applications
• Hands-on experience with API design and implementation
• Must have implemented integration of enterprise applications like SAP, Microsoft dynamics with 3rd party applications
• Software development with C# / ASP .NET Core / Angular, as well as database technologies (SQL / MS-SQL) are your cherry on the top
• Creativity and innovation, entrepreneurial spirit for growing a sustainable business to set your career at Avery Dennison
• Experience in solutions engineering and technical consulting; customer-facing experience is a must
• At least 8 years of Software Industry Experience with knowledge of Software Development Lifecycle (SDLC)
• Experience to create, manage, and organize technical documents effectively
• Willingness to travel (20-30%)
• Team-oriented with strong collaboration skills
• Passionate, commitment to quality and success
• Excellent verbal and written communication skills
• Ability to quickly solve technical and business-related challenges
• Able to relate technical concepts to customers of all technical backgrounds
• Comfortable working in a fast-paced and dynamic environment

Responsibilities

• Provide pre-sales support and consulting for our rapidly-growing customer base from initial conceptualizing to integrating our software solutions products into our customers’ systems
• Design, develop and implement RFID solutions tailored to the specific need of the customer
• Analyze customer’s IT software landscape and design/define required interfaces and their integration with customer systems
• Design and define IT setup from an infrastructure perspective (network segmentation and topology, security, firewall settings, remote access possibilities etc.)
• Work with the Pre-sales team to design the IT Architecture and interfaces required for new project requirements
• Participate in System Integration testing along with the customer IT team
• Design the data exchange architecture from/to customer’s systems (which systems are sending and receiving data for which purpose, which methods are used, etc.)
• Prepare and get sign-off for Technical design document, interface design, other technical document and work closely with the solution architect for building the Solution design document
• Develop additional interface communication/data exchange SW components if needed
• If required, travel to customer sites around South Asia for site survey and/or commissioning activities
• Provide documentation of SW design and integration to internal product and support teams
• Manage and resolve Level 2 support tickets for AD Software as and when assigned