Strategic Solution Engineer - Proof of Concept & Value

Summary

Join Qualtrics as a Strategic Solution Engineer and lead proof-of-concept demonstrations showcasing the platform's business value. Partner with sales and other teams to execute sales strategies and drive product innovation. Refine sales engineering processes, provide presales support, and deliver compelling product presentations. Consult with customer organizations, participate in sales planning, and articulate Qualtrics' competitive advantages. This role involves mentoring, collaboration, and quota management, contributing to sales and company goals. Grow your career through action planning and internal mobility opportunities. Innovate and push the platform's boundaries, expanding usage within strategic accounts and developing internal knowledge base materials.

Requirements

• Self-starter with 6+ years relevant analyst or other consultative experience with SaaS software
• Proven experience selling to C/VP level buyers and demonstrable win/close strategies
• Outstanding professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts
• Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc
• Demonstrated excellent customer facing verbal and written communication skills: needs analysis, positioning, business justification, and closing techniques
• Possess "best of breed" functional sales experience that could be applied across an entire sales area in general or specific functional categories
• Must be able to pivot to other system related tasks if and when needed. We wear lots of hats here at Qualtrics!
• Legally authorized to work in United States
• Travel required (Up to 25%)

Responsibilities

• Lead, mentor, and partner internally and externally with Field and Partner SEs, creating clear objectives and use cases to reach sales and company goals
• Refine and scale core sales engineering processes, such as discovery, technical qualification, custom demos, roundtables, and proof-of-concepts
• Provide presales technical/functional support and solution strategy to prospective clients and customers while ensuring customer satisfaction
• Develop and deliver high-quality Qualtrics presentations and product demonstrations
• Present and articulate advanced product features and benefits, product future direction and overall Qualtrics solutions
• Effectively consult with management of customer organizations
• Participates in sales planning and business development activities
• Present and articulate Qualtrics product's strengths, relative to competitors
• Innovate, Innovate, Innovate, - break from the norm and experiment and push the platform to new levels, identify new use cases, and new applications with customers
• Provide exemplary pre-sales technical expertise for Global accounts through technical demonstrations, POC/Pilot evaluation is, and on-going sales consultation
• Drive the adoption of Qualtrics solutions within strategic accounts, expanding usage across departments within the enterprise
• Develop internal knowledge base materials in collaboration with other Leads such as marketing collateral, training materials, selling assets (decks, whitepapers, one sheets, webinars) etc
• Build working knowledge of competing products and how to technically sell against them
• Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Qualtrics products
• Become an expert in Qualtrics XM Platform and other Qualtrics products

Preferred Qualifications

• Experience in analysis of business solutions in a variety of industries – Contact Center, Healthcare, Financial Services, CPG and High-Tech experience is a plus
• Previous work in Customer and/or Employee Experience software and systems, including pre or post-sales support
• Bachelor’s Degree (not required as equivalent work experience may also qualify) or Certifications with a focus on Business, Marketing, Analytics, or Computer Science

Benefits

• Qualtrics Experience Program - A bonus each year for an experience of your choosing
• Wellness reimbursement - up to the value of $300 per quarter can be reimbursed for a variety of wellness activities