Solutions Engineer

Summary

Join Check's Solutions team as a Solutions Engineer and become a technical and strategic advisor to partners. You will guide prospective and existing partners through the evaluation, integration, and optimization of their payroll solutions. Collaborate closely with the sales team in pre-sales engagements and provide post-sales support to ensure smooth implementation and long-term success. This role requires a strong technical background, excellent communication skills, and a passion for solving business problems with technology. You'll work with leading platforms and companies, helping them achieve their business goals. The position offers a competitive salary, comprehensive benefits, and the opportunity to make a real impact on the payroll industry. Remote, hybrid, or office-based options are available.

Requirements

• 4 years+ of demonstrated success driving business outcomes in customer-centric roles; experience in FinTech or SaaS platforms preferred
• Strong communication skills and executive presence, with the ability to effectively explain complex technical concepts to both technical and non-technical audiences
• Problem-solving mindset with an entrepreneurial approach to tackling challenges
• Ability to manage competing priorities in a fast-paced environment
• Intellectual curiosity and adaptability to evolving technologies and business needs
• Willing and able to attend our annual 3-day company offsite each year in the spring, and to travel occasionally as needed to support our partners

Responsibilities

• Partner with account executives to design solutions that address key business challenges
• Conduct deep technical discovery with engineers, product managers, and technical leaders to understand their needs
• Clearly articulate how our platform solves technical challenges and contributes to business success
• Develop proof of concept applications, present technical demonstrations, and help potential customers visualize integration opportunities
• Design API-driven financial solutions, including onboarding, funds flows, and reporting
• Act as the bridge between sales and partners’ engineering teams, ensuring smooth technical handoff
• Provide high-level implementation plans and estimate time to market
• Offer structured feedback to internal product and engineering teams based on partner experiences
• Assist partners in architecting, troubleshooting, and optimizing their integrations
• Serve as the subject matter expert and trusted advisor to partners post-integration
• Own the post-sales technical strategy and roadmap alignment with partners
• Establish and maintain relationships with key technical stakeholders, from engineers to C-suite executives
• Provide proactive strategic and technical guidance to drive partner adoption and growth
• Act as an advocate for partner needs within internal teams, influencing product development and innovation
• Serve as an escalation point for complex technical issues beyond standard support channels
• Build partner-facing documentation, resources, and other artifacts to aid technical enablement

Preferred Qualifications

• Experience in a customer-facing engineering role; proficiency in Python, TypeScript, or other modern programming languages preferred
• Experience in full-stack development and software architecture, with a deep understanding of system integrations; background in systems design and deployment of complex applications preferred
• Hands-on experience working with APIs and technical infrastructures; experience integrating RESTful APIs into web applications preferred

Benefits

• Company-sponsored medical, dental, vision, short-term/long-term disability, and basic life insurance coverage
• Stock options
• Flexible PTO and sick leave
• 16 weeks of fully paid parental leave for all new parents
• Flexible return-to-work
• 9 annual holidays
• A 401k retirement plan
• A $100 monthly stipend for home internet and mobile phone expenses
• Remote, hybrid, or office-based options are available