Solutions Engineer

Summary

Join DigiCert, a leading global security authority, as a Solutions Engineer. Reporting to the Director of Solutions Engineering, you will partner with the sales team, providing pre-sales technical support. Responsibilities include requirements analysis, product presentations, RFP/RFI responses, and solution design. You will also provide technical guidance to the sales team and collaborate with other stakeholders. This remote position, preferably based on the East Coast, requires excellent communication skills and the ability to translate business needs into technical solutions. The role involves approximately 25-35% travel.

Requirements

• 3+ years of experience as a customer facing Pre-Sales Engineer or related discipline
• Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS
• Networking technologies including DNS, TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, Global Traffic Management
• HTTP technologies including reverse proxy (e.g., WAF and CDN)
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Responsibilities

• Establish and maintain strong relationships throughout the sales lifecycle, with a focus on scoping solutions within the existing technical capabilities while still delivering on and enhancing the account strategy
• Understand and anticipate customer goals and challenges and map those back into the DigiCert Application Security and DNS portfolio
• Design innovative solutions to address these challenges, build those solutions on our platform and present customized demonstrations back to the customers
• Be able to present DigiCert’s Application Security and DNS service capabilities to both technical teams as well as business-oriented members within customers/prospects, leveraging a consultative style in interactive forums
• Present DigiCert Application Security technology infrastructure, including demonstrating deep familiarity with hardware, software, networking and security stack
• Participate in the right training to acquire and maintain the knowledge necessary to be effective
• Detail oriented with exemplary organization and communication skills (written, verbal, white boarding and presentation) balanced with equally strong listening, interpersonal and relationship-building skills
• Function effectively in a fast-paced high-energy market segment and successfully balance multiple projects in a team-selling environment

Preferred Qualifications

Reside on the East Coast

Benefits

• Generous time off policies
• Top shelf benefits
• Education, wellness and lifestyle support