Solutions Engineer

Summary

Join LogicGate as a Solutions Engineer and play a key role in building a business and directly impacting top-line revenue growth. Based in the Mountain or Pacific time zones, you will present customized solutions to prospective customers, lead client workshops, uncover current state processes, and connect customer needs to LogicGate's solution features. You will also configure the platform for demonstrations, build relationships with customers, conduct webinars, and provide product feedback. This collaborative role involves working with the sales, customer success, and implementation teams. The position offers a competitive salary, variable compensation, equity, and benefits, including generous PTO and various learning and development opportunities.

Requirements

• 4+ Years experience as a Solutions Engineer, Pre-sales Consultant, Technical Consultant, Implementation Consultant or Customer Success Manager
• Proficiency in conducting and tailoring software demonstrations or client / customer-facing presentations
• Curiosity and the desire to understand our customer’s problems – and then effectively communicate how LogicGate can add value to their organization
• The ability to quickly understand your audience and tailor the right message to them
• Passion for SaaS applications -- you’re able to understand the value and limitations of the LogicGate platform, front and back
• Role must be based in Mountain or Pacific Time Zones

Responsibilities

• Presenting: Conducting highly effective product demonstrations with prospective customers and LogicGate Account Executives as part of the sales process
• Facilitating: Leading client workshops for data and process gathering to uncover details of current state processes, related business challenges, and opportunities for improvement
• Discovering: Listening to understand customer pain points and connecting their needs to LogicGate solution features
• Building: Configuring LogicGate's no code platform for customized demonstrations and proof of concept projects with prospective customers
• Consulting: Building relationships with prospective customers and becoming a trusted advisor throughout the sales process
• Educating: Conducting webinars and assisting in content creation (white papers, blog posts, etc.)
• Product Insight: Providing feedback and intelligence to Product team to identify new potential features and functions and represent the voice of prospective customers
• Customer Success Support: Collaborating with Customer Success and Implementation Management teams in the transition of customers to ensure seamless experience post sale

Benefits

• Competitive salary
• Variable compensation (bonus)
• Equity
• Health and wellness benefits
• Generous PTO
• 12 Annual Company Holidays
• Summer and Winter Fridays
• Health Days
• Career development and learning opportunities including access to LinkedIn Learning, regular People Leader training, our internal Mentorship Program, and annual learning & development program
• Paid parental leave
• 401k matching
• Health, vision, and dental insurance
• Accident and life insurance