Remote Solutions Engineer
at Lucid
Lucid
πRemote - United States
Please let Lucid know you found this job on JobsCollider. Thanks! π
Summary
Join the Solution Engineering team at Lucid Software and work directly with the sales team to accelerate growth of their product suite. As a technical point of contact, you will create custom demos, become a product expert, and solve real-world problems for clients.
Requirements
- 1-2 years of relevant experience in a technical or customer-facing role
- Peers would describe you as passionate, technical, hard-working, fun to be around, and someone who takes initiative
- Demonstrate interest in customer success
- Excellent written & verbal communication skills, including presentation acumen
- Detail-oriented, organized, and a good team player
- Bias towards finding solutions vs. shutting down ideas
- Can relate to Lucid Software's products and culture
- Can easily thrive working in a fast-paced, start-up-type environment
- Experience working in a customer-facing environment
Responsibilities
- Create and deliver custom technical demos of the Lucid product suite to prospects and customers
- Become a respected product expert internally and source of knowledge for customers
- Creative and strategic problem-solving to identify and solve inefficiencies in SE team operations
- Answer security-related questions and alleviate concerns
- Engage frequently with Product and Engineering teams to relay customer challenges and successes
Preferred Qualifications
- Able to work in our Raleigh, NC office occasionally, 1-2 times a week
- Experience working in a customer-facing role, in sales, or at a SaaS company
- Experience with coding, Excel formulas, or other technical software tools
- Familiarity with Cloud Networking Architecture or Information Security is a plus
- Design savvy and familiar with current UX design trends
- Experience with SCRUM/Agile methodologies
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Please let Lucid know you found this job on JobsCollider. Thanks! π