Remote Solutions Engineer
at Deel

Summary

Join Deel, a global company dedicated to helping businesses hire anyone, anywhere, easily. As a technical support specialist, you will provide technical guidance to sales teams and customers, design solutions, and collaborate with cross-functional teams.

Responsibilities

• Provide technical support to the sales team
• Become a trusted advisor to customers
• Assist the sales team in designing solutions and quotes
• Create solutions for unique customer challenges
• Engage with sales managers to understand current deal statuses and next steps
• Leverage technical knowledge to overcome customer barriers and concerns
• Influence product direction with your unique understanding of customer needs
• Collaborate with support to accelerate product improvement
• Work with Project Managers/Operations team members in the execution of designed security solutions
• Prepare required project documentation (floorplans, scope of work, assumptions, etc.)

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available