Solutions Engineer

Summary

Join our team at Pagos as a Solutions Engineer and play a key role in linking our cutting-edge payment solutions to customer needs, demonstrating the unique value of our products, and implementing tailored solutions that exceed customer expectations.

Requirements

• 5+ years of experience in a customer-facing consultative pre-sales role, with a proven track record in managing and delivering complex technical solutions
• Strong interpersonal skills with the ability to develop and maintain relationships with both internal and external stakeholders while navigating technical challenges
• Excellent communication skills with the ability to articulate technical requirements, update documentation, and gather feedback from a variety of stakeholders
• An understanding of and experience with APIs/SDKs, and the ability to communicate and demonstrate the implementation of API products

Responsibilities

• Play a key role in the full lifecycle of customer acquisition, from presales to implementation
• Conduct compelling value-focused demonstrations of all Pagos products, thereby fostering customer engagement and understanding to drive adoption
• Act as a subject matter expert on Pagos products and serve as a payments solution thought partner alongside cross-functional teams
• Manage a pre-sales delivery process, including documentation for internal and external stakeholders
• Use customer feedback and data-backed insights to act as the voice of the customer in roadmap and prioritization planning
• Partner with Account Management to support expansion of product adoption with existing customers