Diligent is hiring a
Solutions Engineer I

Summary

Join a team of passionate and creative people at Diligent, the global leader in modern governance, as a Technical Sales Specialist. This role requires excellent communication skills and the ability to build strong relationships with leaders of large multi-national companies. You will lead solution designs, presentations, and demonstrations to prospects and customers, working closely with various teams to achieve successful outcomes.

Requirements

• Demonstrates expertise across Diligent solutions to qualify or win deals
• Strong communication skills
• Partner with sales team and maintain a productive and positive relationship
• Contributes to team sales quotas
• Maintains high customer satisfaction ratings that meet company standards
• Completes required training and development objectives within the assigned time frame
• Self-enabling; rapidly acquires new technical skills and domain knowledge
• Maintains strong presentation skills and be able to communicate professionally through various means (e-mail, Slack, written, etc.)

Responsibilities

• Leads solution designs, presentations and demonstrations to prospects and customers
• Works closely with a variety of teams including; Sales, Product Management, Marketing, Customer Success, Solution Architects, Competitive Intelligence, and other content contributors and resources
• Proactively scopes the solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and Diligent
• Contextualizes the value of our solutions to our clients through value-driven presentations and demonstrations
• Coordinates closely with internal sales, sales support, and service resources to align solution design with customers’ business requirements
• Secures input from all necessary solution stakeholders within Diligent and the prospect. Adapts solutions, as necessary, to ensure appropriate support
• Owns and completes product and information security responses for RFPs/RFIs
• Secures from customer staff commitments needed to ensure a deal’s “technical win”
• Meets assigned targets for sales growth in assigned product lines, market areas, channel, or other teams supported
• Acts as a Diligent ambassador; attends events and tradeshows representing Diligent
• Provides coaching and professional development to team members and sales colleagues in order to enhance their product knowledge, technical acumen, and technical sales skills

Benefits

• Flexible work environment
• Comprehensive health benefits
• Meeting free days
• Generous time off policy
• Wellness programs