Solutions Engineer II

Summary

Join PriceSpider, a rapidly growing retail technology company, as a Solutions Engineer II. In this role, you will be the go-to problem solver for the sales team, leveraging your deep understanding of PriceSpider's solutions and internal systems. You will work closely with Account Executives and Account Management teams to ensure successful client demos, onboarding, and platform growth. You will need strong technical skills, excellent communication abilities, and experience managing enterprise clients. This remote position offers a competitive salary, benefits, and opportunities for professional development. Preference is given to US-based candidates in the Eastern Time Zone, but UK applicants are also welcome.

Requirements

• 2-5 years of customer-facing experience with a passion for technical Strategic Sales (preferably SaaS)
• Ability to educate non-technical users on technical concepts and systems
• Proactive attitude with the ability to drive results across cross-functional teams with minimal supervision
• Excellent written and verbal communication skills, strong presentation skills (both in-person and online), and proven self-organization and strategic prioritization abilities
• Experience managing Enterprise clients pre and post-sale, and navigating complex expansion opportunities
• Strong critical thinking and problem-solving skills, with a flair for storytelling
• Professional experience in at least one of the following technical fields: Website technology (JavaScript, HTML, CSS, CDN, API) and web design concepts
• Professional experience in at least one of the following technical fields: Data analysis/visualization tools like Looker, Google Data Studio, PowerBI, or Tableau; relational database experience is a plus
• Professional experience in at least one of the following technical fields: Digital shelf management, digital merchandising, or content syndication
• Professional experience in at least one of the following technical fields: Website analytics, digital marketing technologies, or SEO

Responsibilities

• Serve as PriceSpider’s Technical Subject Matter Expert, delivering comprehensive overviews of the technical architecture and product capabilities to diverse audiences
• Participate in sales calls and meetings with complex Enterprise clients, showcasing PriceSpider’s solutions through data-driven insights, engaging presentations, and a top-notch consultative sales approach
• Demonstrate expertise in all PriceSpider products, with mastery in at least two specific solutions
• Collaborate with Implementation and Support teams to ensure the delivered solution matches client expectations
• Conduct requirement-gathering and discovery, navigating discussions about new and innovative use cases for PriceSpider solutions and data
• Provide client feedback to the Product team throughout the sales, renewal, and growth processes
• Lead data-transfer and analytics discussions, aligning client needs with PriceSpider’s capabilities, and seek innovative ways to enhance analytics processes for strategic engagements
• Assist with RFI/RFP inquiries and technical vendor assessments
• Help create and maintain documentation as technology and processes evolve

Benefits

• Flexible work-from-home arrangements
• 401K Match
• Flexible vacation
• Medical/Dental/Vision
• 16 weeks of paid parental leave (US)
• Technical stipend
• Professional development programs
• Wellness programs