Solutions Engineer, Strategic Partnerships

Summary

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come. Discover what it’s like to help build the fueling network of the future - check out our Engineering Blog.

Requirements

• Bachelors or Masters degree in Engineering, Science, Mathematics, or equivalent
• Minimum 5 years of combined experience in a systems engineering, telecommunications, information technology or technical consulting capacity
• EV charging backend, Telematics or Energy Management experience beneficial
• Excellent oral and written communication skills – English desired, German considered a plus
• Strong customer facing and relationship building skills
• Team player

Responsibilities

• Maintain deep technical and business knowledge of electric vehicle and fleet directions and trends, and how to effectively integrate electric vehicles and charging infrastructure into fleet and business operations
• Develop and deliver technical proposals to partners and customers in support of the sales process, educating potential customers on the benefits of ChargePoint solutions
• Act as a technical consultant, learning and understanding customer needs and developing the right solutions; working with product and solutions management to help align development activities with customer and market needs (focused on the up-to-Day 0 phase)
• Providing technical training on our products and solutions to partners
• Maintain knowledge of the competitive landscape and how to sell against the competition
• Responsible for identifying technical issues that may affect customer satisfaction and proactively working to resolve such issues
• Provide both general “best practice” and customer-specific engineering recommendations for ChargePoint software feature usage, API implementations, and integrations with external systems
• Respond to functional and technical elements of RFPs/Tenders; assist in the development and execution of SoWs (statements of work) and other proposals
• You will be responsible for the proper handover to the Program Management team in order to create a smooth Day 0 to Day 1 transition
• Respond to Information Security / Information Technology (IS/IT) questions related to network security and data privacy