Solutions Engineering Manager

Summary

Join HashiCorp's Technical Field Operations Ops team as a passionate Sales Operations Manager. This role focuses on pre-sales support, enhancing the efficiency and productivity of Solutions Engineering and Solutions Architecture teams. You will own the strategic relationship with senior technical sales leaders, ensuring data accuracy and governance across the organization. Responsibilities include deep metric dives, dashboard design, data-driven insights, and cross-functional system improvements. The ideal candidate possesses extensive sales operations experience, strong Salesforce and BI tool skills, and exceptional analytical and communication abilities.

Requirements

• 5+ years of experience in sales operations or business operations
• Ideal experience is in Technology Sales, Sales Operations or GTM operations
• Excellent Salesforce (SFDC) skills and working knowledge of BI tools such as Tableau or Sigma
• Knowledge of how other tools integrate with SFDC such as Vivun, Clari, Gainsight, or similar overlay tools designed to scale pre- and post-sales work streams
• Ability to analyze large and complex data sets
• System administration experience (SFDC, Vivun, Gainsight)
• Strong Excel skills and experience with Google Suite
• Strong communication and presentation skills
• Quantitative and qualitative problem-solving skills

Responsibilities

• Own the strategic, operational relationship with our senior technical sales leaders and cross-functional alignment of our data, systems, and key business partners (Sales, RevOps, Finance, etc.)
• Responsible for the accuracy and governance of how our data is communicated across the organization and maintained in systems (presentations, CRMs, etc.)
• Deep dive regularly into metrics to identify trends, opportunities and issues
• Collaborate with the analytics and integrations team to design dashboards and reporting mechanisms that enable data readiness and availability
• Provide data-based insights and recommendations to support projects, initiatives, and overall best practices
• Partner cross-functionally to maintain and improve systems and tooling used worldwide

Preferred Qualifications

• Experience directly supporting Solutions Engineering as well as overlay teams such as Solutions Architecture
• Knowledge of both pre- and post-sales (SE, TAM/CS, PS, etc.) is a plus