Specialty Pharmacy Care Coordinator

Summary

Join House Rx as an On-Site Specialty Pharmacy Care Coordinator in Portland, OR. You will collaborate with clinics and the House Rx team to enhance the specialty pharmacy experience for patients. This hybrid role involves both remote and on-site work. Key responsibilities include prior authorizations, financial assistance sourcing, claim processing, medication coordination, and patient communication. The ideal candidate possesses core pharmacy technician skills, experience with specialty medication benefits, and comfort engaging with patients and providers. A startup environment and willingness to learn new technologies are essential. House Rx offers a competitive salary, equity stake, paid time off, generous parental leave, and comprehensive healthcare benefits.

Requirements

• You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
• You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
• You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
• You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
• You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc)
• You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
• You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
• You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues
• Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state

Responsibilities

• Complete prior authorizations
• Source financial assistance on behalf of patients
• Process pharmacy claims
• Coordinate medication dispensing and shipping
• Dispensing functions including medication ordering, labeling and ensuring proper verification is complete
• Improve the patient experience by answering questions and requests
• Act as a liaison between the patient, their provider and the pharmacist

Preferred Qualifications

• Technician registration or licensure in State of employment, national certification as CPhT is preferred
• Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)

Benefits

• Paid time off
• Generous parental leave
• Comprehensive healthcare, vision and dental benefits
• Competitive salary and equity stake