Senior Account Manager

Summary

Join Accurate Background as an Account Manager and become a key player in driving revenue growth and strengthening client partnerships. You will cultivate relationships, develop account plans, and strategically sell products and services. This consultative sales role requires strong communication and analytical skills, along with experience in background screening and account management. You will work with internal resources to ensure client satisfaction and contribute to the company's success. Accurate Background offers a fast-paced, supportive environment with opportunities for growth and a full range of benefits.

Requirements

• 3+ years background screening and client-facing experience required
• Must be proficient in Word, Excel and PowerPoint
• Exercises a wide range of decision-making control
• Very skillful in formulating solutions for difficult decisions
• Ability to organize tasks, multi-task and manage time efficiently
• Excels in suggesting optional solutions
• Excellent written and verbal communication skills

Responsibilities

• Develops corporate contacts and cultivates relationships at all levels that enhances Accurate Background’s position, which may lead to incremental business within the designated account
• Prepares annual performance reviews and multiple year account plans for each account based on short, mid and long-range plans. Provides statistical usage reports for regular client meetings as needed
• Negotiates pricing and implementation and prepares proposals for offering Accurate Background additional products and services (up-sells products and services)
• Analyzes client usage through reports and regular client contact and identifies potential opportunities or account issues and reports all activity to Key Stakeholders
• Develops a thorough and precise account plan detailing specific and relevant information about all aspects of assigned accounts with the end goal of growing the partnership with the assigned client base
• Analyzes industry trends and identifies white space opportunities to present solutions to client to enhance their current program and generate new business opportunities
• Profiles clients and strategically drives sales revenue through offering and selling product solutions, with new business units, divisions, client vendors both direct and indirect
• Tracks and exceeds sales targets aligned with company objectives though Accurate’s defined sales cycle
• Works with internal and external resources to provide solutions, i.e. ATS providers on implementation of new services and/or integrations
• Responsibilities will include up selling and strategic account penetration
• Possesses an in depth understanding of their clients’ markets and their industries
• Acts as lead on client-driven special projects
• Identifies risk and presents solutions to key stakeholders to mitigate churn
• Travel required 15-20%
• Performs related duties as required or assigned

Preferred Qualifications

3+ years Account Management in HR-related industry preferred

Benefits

• Medical
• Dental
• 401k
• Annual performance-based bonus
• Commission
• Other variable pay plan