BigID is hiring a
Sr Service Delivery Engineer

Summary

The job description is for a Senior Professional Services Engineer at BigID, a fast-growing data security startup. The role involves working closely with clients to determine technical requirements, planning implementation engagements, engaging with multi-discipline teams, delivering training, and documenting product issues.

Requirements

• Experience in information technology, with at least 3-4 years in a customer-facing role – preferably involved in product implementation and hands-on technical activities within enterprise corporate environments
• Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, Databases, DevOps, Big Data and Analytics, Security, Applications Development

Responsibilities

• Work closely with client stakeholders to determine technical requirements for specific business objectives at hand
• Plan implementation engagements, deploy solution components, and participate in the product configuration efforts in order to meet clients’ specific requirements
• Engage with multi-discipline internal and client teams to ensure smooth rollout of BigID solutions and successful integration within customers’ environments
• Deliver training for respective technologies at an applicable level of depth and detail for a given audience
• Work closely with our Engineering and Product Management teams to document product issues, enhancement requests raised in the field, and possible implementation flow improvements

Preferred Qualifications

• Professional experience in Docker and Kubernetes deployments
• Meaningful  experience with some DBs, such as MongoDB, Microsoft SQL Server, Oracle Database, PostgreSQL, MySQL/MariaDB, IBM DB2
• Professional experience with cloud offerings such as AWS, Azure or Google Cloud Platform
• Experience with Hadoop (HIVE/Spark)
• Experience with REST API
• Programming or scripting skills with Java or Python

Benefits

• Equity participation - everyone shares in our success
• Flexible work arrangements