Remote Sr. Solutions Engineer

Summary

The Senior Solutions Engineer role at ThinkOn involves coordinating issues, working with cross-functional teams, designing solutions, taking technical lead on deployments, and providing support for complex system problems. The candidate should have extensive experience with VMware based virtual platforms and related technologies, and be a Canadian resident or permanent resident.

Requirements

• Canadian or Permeant Residence status of 10+ years
• 5+ years of operational experience with VMware based virtual platforms
• 5+ years of operational experience with VMware Sphere (ESXi & vCenter)
• 3+ years of operational experience with VMware Cloud Director environments
• 2+ years of operational experience with Cloud environments
• 2+ years of operational experience with NSX environments
• 3+ years blades and chassis administration (HPe, Cisco, Lenovo and/or Dell)
• 3+ years of fibre channel based storage administration
• Solid understanding of routing and switching concepts and technology
• Experience in a 24/7/365, multi-tiered large scale production environment
• VMware Certified Professional 6+ (VCP6 or higher)
• Experience implementing and/or maintaining VMware vCloud environment
• NSX-T implementation and management for vCloud environment

Responsibilities

• Coordinate and own all issues escalated beyond level 2
• Work effectively with cross functional teams, mentoring and providing technical leadership to level 2 team members
• Have the ability to discern key aspects of a problem and address them at an early state by determining the best resolution
• Effectively communicate to all parties involved
• Architecture Design duties to help develop solutions to scale for cloud services provider
• Responsible for VMware based virtual platform and the solutions around it
• Concertation in the areas of ESXi, vCenter & vCloudwith NSX-T
• Backup, Replication, AD and Storage
• Servers (ESXi Host) configuration, deployment and management of physical servers and chassis/blades solutions like HPe, Cisco, Lenovo and Dell
• Coordinate and own level 3 projects and implementations pertaining to your assigned products/systems
• Produce documentation for system deployment, operation and support
• Provide complex system problem support, troubleshooting and problem analysis for different hardware and software components within ThinkOn systems
• Maintain close interactions with all technical and project related teams within ThinkOn, customers and vendors
• System deployment, integration and support activities for PDLC
• Perform other related duties as assigned

Preferred Qualifications

• VMware Tanzu and Kubernetes experience would be considered an asset
• Experience working with Hyperflex or HCI PIVOT3
• Experience in migrating NSX-V to NSX-T on vCloud environment
• Experience with IP Networking, routing, and switching
• SOC or ISO audit/control experience (pertaining to environment security)
• Experience with implementation and/or design of Veeam, Zerto, or CommVault

Benefits

• A remote-first culture
• Competitive compensation package
• Flexible time-off for vacation; 5 personal days/year
• Comprehensive health and dental benefits*
• A $1,000* Wellness & Learning allowance*
• Eligible to join the ThinkOn Group Retirement Savings Plan*
• Referral Bonuses for successful hires*