Remote Staff Engineer

Summary

Join our team at Nagarro as a ServiceNow Developer and contribute to building digital products that inspire and delight. We're looking for someone with strong experience in ServiceNow Development, excellent communication skills, and a passion for mentoring and leading teams.

Requirements

• Total experience 7+ years
• Strong experience in ServiceNow Development specializing in Service Portal, Integration, ITSM, and ITOM or GRC or HRSD
• Strong experience in ServiceNow SPM module, CSM
• Hands-on experience in ServiceNow integrations with third-party systems
• Strong understanding of ITIL principles
• Ability to translate business requirements into technical solutions
• Develop and implement technical solutions and conduct component Integration Tests
• Configure ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS)
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery detail
• Excellent communication and interpersonal skills
• Should have ServiceNow SPM module certification

Responsibilities

• Write and review great quality code
• Understand functional requirements thoroughly and analyse the client's needs in the context of the project
• Envision the overall solution for defined functional and non-functional requirements, and be able to define technologies, patterns and frameworks to realize it
• Determine and implement design methodologies and tool sets
• Enable application development by coordinating requirements, schedules, and activities
• Lead/support UAT and production roll outs
• Create, understand and validate WBS and estimated effort for given module/task, and be able to justify it
• Address issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Give constructive feedback to the team members and set clear expectations
• Help the team in troubleshooting and resolving of complex bugs
• Come up with solutions to any issue that is raised during code/design review and be able to justify the decision taken
• Carry out POCs to make sure that suggested design/technologies meet the requirements