Staff Experience Designer

Summary

Join Airbnb.org as a Senior Product Designer and play a crucial role in shaping the user experience strategy and executing design and product efforts across the platform. You will be responsible for designing user experiences and products that drive community engagement and scale the housing platform to new use cases and sources of funding. This role involves collaborating with cross-functional teams within Airbnb.org and Airbnb Inc. to develop creative solutions for complex problems. You will be responsible for defining problems and goals, mapping user flows, prototyping interactions, and launching new products and services. This position is US-Remote Eligible and may include occasional work at an Airbnb office or attendance at offsites.

Requirements

• Designer/Design Leader with 10+ years of experience with product design
• Outstanding portfolio demonstrating best-in-class design strategy and UX design
• Excellent visual, interaction and/or service design skills —a master in their field
• Systems-thinker who thinks beyond the pixels and designs for offline experiences
• Ability to think both strategically and operate tactically, concept through execution
• Ability to translate consumer insights, data, and strategy to creative writing solutions
• Defines the design direction and process and can lead others through it
• Can accurately scope their work as well as their teammate's
• Can effortlessly motivate and drive small to medium teams to transform a product
• Exceptional communication and presentation skills—you can effectively communicate and defend your recommendations and decisions with data
• Empathy for hosts, guests, and donors, and empathy for individuals on your cross-functional team
• Experience working in Figma, our primary collaboration tool
• Passion for Airbnb.org’s mission and purpose
• While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity

Responsibilities

• Support and shape the evolution of the Airbnb platform from a design perspective; ensure consistency with, and contribute to, our brand architecture and product architecture
• Partner with Product Managers, Engineers, Data Scientist, Researchers and Writers to define problems & goals, map user flows, prototype interactions, and launch new products and services
• Identify user needs and translate business goals into product opportunities
• Facilitate concept explorations to drive bold and innovative thinking
• Create wireframes and prototypes that illustrate key product interactions
• Interpret and distill complex strategies and requirements, and visually depict the ideal user experience
• Have deep understanding of design systems and interaction patterns to ensure brand, visual and interactive cohesion across products, platforms, and scenarios
• Influence leadership decision making through a clear point of view and define and solve highly complex problems autonomously
• Build strong relationships with leaders inside and outside of core product teams; strong communication and executive stakeholder management skills
• Have a keen understanding of the technological, business and user opportunities and constraints
• Scopes project work (in partnership with PMs and engineers) and helps define the design process and timeline

Benefits

• This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager
• This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits