Staff Product Designer

Summary

Join Fullstory as a Staff User Experience Designer and work remotely from anywhere in the US. Reporting to the Head of User Experience, you'll collaborate with a product team to solve complex problems and create best-in-class user experiences. You will leverage your discovery and vision-casting skills throughout the product development lifecycle, conducting user research and collaborating with customers. This role requires experience in leadership, user experience research, and iterative software design within complex technical environments. Fullstory offers a competitive salary, comprehensive benefits, and opportunities for professional development. The ideal candidate will bring an entrepreneurial spirit and a passion for creating lovable products.

Requirements

• Experience in a leadership role in cross-discipline initiatives, bringing a design voice to the conversation and building trust between the design practice and other practices
• Experience conducting User Experience Research activities independently
• A robust portfolio of iterative software work, including examples with a strong focus on iteration through the Discovery phase to deliver a minimum lovable product
• You have experience working in highly complex and technical spaces, especially related to digital analytics, data science, machine learning, or similar
• You are comfortable with all aspects of the design process including research, low and high fidelity design, rapid prototyping and vision casting

Responsibilities

• Partner with cross-functional partners to frame problems, shape UX strategy, and contribute to user engagement and growth by iteratively designing, shipping and measuring solutions
• Own and execute design across the entire product development lifecycle
• Bring an entrepreneurial spirit of informed and deliberate research and experimentation
• Participate in customer calls to understand their needs and preferences
• Level up the user experience by participating in design reviews, adding to the design system, meeting UX gating criteria, and advocating for loveable over minimal products
• Represents UX within the triad and works autonomously in that role
• Identifies and conducts appropriate UXR activities
• Strategic thinking around connecting the UX to business outcomes
• Vision casting

Benefits

• Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter
• Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians
• Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy
• Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up
• Team events. Connect with fellow Fullstorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites
• Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances
• Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family
• Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most
• Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need