Staff Product Manager

Summary

Join Ironclad as a Product Manager to scale Jurist, our first genAI assistant for lawyers, and lead the development of future AI assistants. You will shape the future of Ironclad's role-based assistants, balancing innovation with customer needs. This role involves managing the product lifecycle, from ideation to launch, and collaborating with cross-functional teams. Success requires embracing ambiguity, high ownership, deep collaboration, and a focus on speed. You will be a leader within your team and the broader organization, driving revenue-generating innovation and understanding customer needs and pain points. This is a unique opportunity to grow a multi-product business within a leading contract lifecycle management platform.

Requirements

• Bachelor’s degree in Business, Marketing, Engineering, Computer Science, or related field
• 6+ years of experience in product management, with at least 1 year experience in a technical domain
• Proven track record of successfully launching and managing products
• Strong understanding of the enterprise software landscape and the challenges faced by enterprise customers
• Excellent analytical and problem-solving skills
• Ability to translate complex technical concepts into clear and concise language for both technical and non-technical audiences
• Strong communication and collaboration skills, with the ability to influence and build consensus across diverse stakeholders
• Experience with Agile development methodologies (Scrum, Kanban) is a must

Responsibilities

• Understand customer needs and pain points
• Translate customer needs into actionable product requirements and roadmaps
• Prioritize features and functionality based on market research, customer feedback, technical feasibility, and business goals
• Collaborate with product, design, and engineering teams to design, build, and maintain platform capabilities such as infrastructure, user experiences, integrations, APIs, and data pipelines
• Define usage specifications and drive adoption
• Manage the product development lifecycle from ideation to launch, ensuring timely delivery and high-quality standards including managing dependencies
• Develop and communicate the product feature roadmap to internal and external stakeholders
• Monitor and analyze product performance using key performance indicators (KPIs) to identify areas for improvement and make data-driven decisions
• Stay up-to-date on emerging trends and translate them into product opportunities
• Create compelling product presentations and partner with go-to-market teams to develop materials to drive adoption

Preferred Qualifications

• Embrace ambiguity - this role and its structure will likely evolve, especially as we learn more about AI and the adoption of it within the legal space. It’s critical the person in-seat embraces the nature of the “unknown” this role demands
• High ownership -- regardless of reporting structure, this role demands high ownership of everything from the strategy to the details of product execution, enablement, GTM partnership, and more to make this successful
• Deeply collaborative -- given this is a product separate from, but integrated into, our core CLM product and business, its critical that the lines of communication between teams and across E/P/D and the entire organization (GTM, leadership, and more) are strong and thoughtful
• Utilize speed as an advantage -- velocity is the ultimate competitive advantage in roles like this, ideally via a high-performing, tightly knit, cross-functional team
• Always model good leadership at your core, and our company values of Drive, Intent, Integrity, and Empathy

Benefits

• Health, dental, and vision insurance
• 401k
• Wellness reimbursement
• Take what you need vacation policy
• Generous parental leave for both primary and secondary caregivers
• Equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure)
• Competitive health and wellness benefits
• A commitment to career growth and development