Staff Product Manager

Summary

Join MO, a company dedicated to improving government services through human-centered design, as a Staff Product Manager. You will lead a team in developing a high-impact, public-facing product for the U.S. Department of Veterans Affairs (VA). This role requires strong leadership, stakeholder management, and technical fluency. You will build relationships within the VA, translate needs into product strategy, and lead a multidisciplinary team. Success in this position demands evidence-based decision-making, effective documentation, and ongoing performance measurement. MO offers a remote-first work environment, competitive compensation, and a comprehensive benefits package.

Requirements

• 7+ years of combined public and private sector leadership experience managing complex technology modernization projects with confidence and clarity
• Exceptional stakeholder management and team leadership skills
• Comfortable making difficult prioritization calls and aligning numerous stakeholders across engineering, design, and business operations
• A mission-driven, scrappy team leader capable of rolling up their sleeves and “getting it done” for Veterans and our government partners effectively and efficiently while maintaining strong relationships
• Naturally proactive: anticipates challenges before they arise and brings creative solutions to the table
• Self-starter able to operate independently with minimal oversight, while staying laser-focused on delivering value to the public and our government partners consistently
• Works fluidly with cross-disciplinary teams and external stakeholders in a highly collaborative environment
• Strong communicator: able to assert ideas with clarity and diplomacy. Equally comfortable asking for help or surfacing risks early
• Technical background (e.g., Computer Science degree, engineering experience, and/or product work in technical domains)
• Comfortable working closely with engineers to shape implementation details, coordinate releases, manage technical trade-offs, and understand system architecture

Responsibilities

• Build and maintain strong relationships within and across the Department of Veterans Affairs (VA)
• Partner with executive-level government stakeholders to translate business, technical, and user needs into an effective and compelling product strategy
• Lead a multidisciplinary team to consistently deliver software and design improvements for VA.gov editors and users
• Drive evidence-based prioritization, decision-making, and attention to detail across the team
• Balance opportunities and constraints across business, technical architecture, and end-user needs
• Effectively document features, epics, and user stories
• Set success metrics and measure quantitative and qualitative impact of product improvements on an ongoing basis
• Run efficient and effective team ceremonies, including sprint planning, product demos, and retrospectives
• Partner with MO’s growth team to proactively identify opportunities to scale impact based on exceptional delivery
• Engage peers throughout the government ecosystem to proactively collaborate and problem solve
• Support, mentor, and manage other MO product managers to reach their full potential

Preferred Qualifications

• Experience working in or with government agencies, especially the Department of Veterans Affairs (VA)
• Experience working with or managing teams that build or scale Content Management Systems (CMS)
• Exposure to AI and machine learning product development, including integration into user workflows or internal operations

Benefits

• A fun, dynamic working environment with an energetic and diverse team
• A REMOTE first work environment
• An inclusive culture where everyone is welcome
• Competitive compensation commensurate with experience
• Opportunities for career growth
• Full health benefits (medical, dental, vision)
• 401K matching
• Unlimited Paid Time Off (PTO)
• Short- and Long-Term Disability in addition to Life Insurance (company sponsored)
• Company sponsored parental leave
• Summer Fridays!
• $150,000 - $175,000 a year