Staff Product Manager

Summary

Join MO, a company dedicated to improving government services through human-centered design, as a Staff Product Manager. You will lead a team in developing a high-impact, public-facing product for the U.S. Department of Veterans Affairs (VA). This role involves managing a multidisciplinary team, collaborating with stakeholders, and driving product strategy. You will be responsible for prioritizing features, measuring impact, and ensuring effective team collaboration. The ideal candidate is a seasoned product leader with experience in government delivery and a passion for public service. MO offers a remote-first work environment, competitive compensation, and a comprehensive benefits package.

Requirements

• 7+ years of combined public and private sector leadership experience managing complex technology modernization projects with confidence and clarity
• Exceptional stakeholder management and team leadership skills
• Comfortable making difficult prioritization calls and aligning numerous stakeholders across engineering, design, and business operations
• A mission-driven, scrappy team leader capable of rolling up their sleeves and “getting it done” for Veterans and our government partners effectively and efficiently while maintaining strong relationships
• Naturally proactive: anticipates challenges before they arise and brings creative solutions to the table
• Self-starter able to operate independently with minimal oversight, while staying laser-focused on delivering value to the public and our government partners consistently
• Works fluidly with cross-disciplinary teams and external stakeholders in a highly collaborative environment
• Strong communicator: able to assert ideas with clarity and diplomacy. Equally comfortable asking for help or surfacing risks early
• Technical background (e.g., Computer Science degree, engineering experience, and/or product work in technical domains)
• Comfortable working closely with engineers to shape implementation details, coordinate releases, manage technical trade-offs, and understand system architecture

Responsibilities

• Build and maintain strong relationships within and across the Department of Veterans Affairs (VA)
• Partner with executive-level government stakeholders to translate business, technical, and user needs into an effective and compelling product strategy
• Lead a multidisciplinary team to consistently deliver software and design improvements for VA.gov editors and users
• Drive evidence-based prioritization, decision-making, and attention to detail across the team
• Balance opportunities and constraints across business, technical architecture, and end-user needs
• Effectively document features, epics, and user stories
• Set success metrics and measure quantitative and qualitative impact of product improvements on an ongoing basis
• Run efficient and effective team ceremonies, including sprint planning, product demos, and retrospectives
• Partner with MO’s growth team to proactively identify opportunities to scale impact based on exceptional delivery
• Engage peers throughout the government ecosystem to proactively collaborate and problem solve
• Support, mentor, and manage other MO product managers to reach their full potential

Preferred Qualifications

• Experience working in or with government agencies, especially the Department of Veterans Affairs (VA)
• Experience working with or managing teams that build or scale Content Management Systems (CMS)
• Exposure to AI and machine learning product development, including integration into user workflows or internal operations

Benefits

• A fun, dynamic working environment with an energetic and diverse team
• A REMOTE first work environment
• An inclusive culture where everyone is welcome
• Competitive compensation commensurate with experience
• Opportunities for career growth
• Full health benefits (medical, dental, vision)
• 401K matching
• Unlimited Paid Time Off (PTO)
• Short- and Long-Term Disability in addition to Life Insurance (company sponsored)
• Company sponsored parental leave
• Summer Fridays!
• $150,000 - $175,000 a year