Strategic Account Manager

Summary

Join ICEYE, a global leader in SAR satellite operations, as a Strategic Account Manager for Latin American Government Solutions. This remote role, based in Mexico City, Santiago de Chile, Bogota, Sao Paulo, or Brazilia, focuses on developing and executing a regional sales strategy. You will identify key accounts, manage relationships, and support proposal development. Collaboration with internal teams, including marketing and product, is crucial. The ideal candidate possesses strong account management experience, fluency in English and Spanish, and a passion for customer-centric selling. ICEYE offers a dynamic work environment, opportunities for professional development, and a yearly benefit budget for personal growth.

Requirements

• Be passionate about customer centric selling, business development, relationship building, customer success, complex problem solving, and thought leadership
• Have a strong account management or account executive background
• Have at least 3-years of sales experience with federal and/or state/local agencies
• Be able to work in a fast pace start-up supporting clients during emergencies
• Be fluent in both English and Spanish
• Be self motivated and proactive, have strong social skills, and be able to present in large settings
• Be able to travel to client meetings or conferences

Responsibilities

• Work closely with the Senior Manager of Latin America on developing a strategy in the region -- including identifying the right route for ICEYE's services (e.g. federal and/or state/local), landing and expanding key client accounts on a long-term basis, managing relationships whilst supporting/identifying new opportunities within the Region
• Prospect key accounts to identify the important buyer personas and utilize both warm and cold outreach to engage
• Be the Lead Relationship manager for your accounts and key points of contact
• Develop and execute penetration strategy whilst building and developing key business relationships across key accounts
• Work with the Senior Manager Latin America to support and develop proposals for Government prospects
• Build internal relationships and liaise with Product Team to ensure continuous improvement within delivery
• Work closely with marketing to coordinate lead generation campaigns and increase overall successful conversions of leads to sales

Preferred Qualifications

• Have emergency management sales or direct experience
• Have sales experience with federal or state agencies focused on disaster response/recovery (e.g CENAPRED, SENAPRED, IBAMA, MIDR, FOPREDEN)
• Have Geospatial Sales experience
• Have an understanding of natural disasters

Benefits

• A job that matters in a dynamic New Space environment with a scale-up approach
• An independent role with a supportive and diverse work environment
• Time for self-development, research, training, conferences, or certification schemes
• A yearly benefit budget to spend as you wish (ie Auntie, language learning, coaching, budget for additional work equipment for home, charity activity)