Strategic Accounts Executive

Summary

Join Forcura and Medalogix as a Strategic Accounts Executive, responsible for cultivating and maintaining strong relationships with key clients, driving revenue growth, and ensuring high client satisfaction. This role demands a deep understanding of client business objectives and aligning company offerings to meet those needs. You will act as a trusted advisor and primary contact for high-value accounts, with success measured by sales, retention, client health, and activity targets. The position involves strategic planning, value assessments, consultative sales, contract negotiations, and collaboration with cross-functional teams. You will need to maintain accurate records and stay informed about industry trends. Periodic travel may be required.

Requirements

• Bachelor’s degree in Business, Marketing, or related field
• 7+ years of experience in strategic account management, enterprise sales, and/or business development
• Proven track record of managing and growing large accounts ($1M+ annual revenue)
• Strong communication, negotiation, and presentation skills
• Experience with CRM software (e.g., Salesforce, HubSpot)
• Industry experience in Home Health and Hospice
• Periodic travel to clients, depending on business and client needs, is anticipated

Responsibilities

• Account Management: Serve as the lead point of contact for all strategic client matters. Manage and grow a portfolio of high-value clients by building strong relationships at multiple organizational levels
• Strategic Planning: Develop and execute strategic account plans that align with both the client’s and company’s long-term goals
• Value Assessments: Lead ROI analysis, KPI performance reviews, missed opportunity evaluations, and branch-level insights to demonstrate impact and drive informed decision-making
• Sales Growth: Lead consultative sales conversations to understand customer needs and position tailored products, services, and solutions that drive value and measurable outcomes
• Achieve a defined quota by identifying and managing opportunities to upsell, cross-sell, and expand services and product offerings. Drive revenue growth by meeting and exceeding sales targets
• Client Advocacy: Represent client interests internally, ensuring cross-functional teams deliver on expectations. Serve as the voice of the customer to internal stakeholders
• Negotiation & Contracting: Lead contract negotiations with clients, including pricing, terms, and renewals
• Reporting & Forecasting: Maintain accurate records of account activity, pipeline status, and forecast revenue using CRM tools (e.g., Salesforce, HubSpot)
• Market Intelligence: Stay informed about industry trends, competitive landscape, and client developments to proactively address needs
• Collaboration: Work closely with client success, clinical, implementation, marketing, product, and finance teams to ensure alignment and seamless service delivery
• All other job-related duties as assigned

Preferred Qualifications

Masters of Business Administration preferred

Benefits

• Highly sponsored and a variety of Healthcare Plans (PPO, HSA, and FSA)
• Dental and Vision Insurance
• Immediate vesting in the 401(k) with Company Match
• Maternity/Paternity Leave
• Celebration of 'Wins' with Team Outings and Events
• Generous Paid Time Off with an additional (8 Paid Holidays, Floating Holiday, and Company Sponsored Volunteering Holiday)
• Free Downtown Parking (When applicable)
• Referral Bonus Opportunity