Senior Strategic Clinical Advisor

Summary

Join Spring Health as a Strategic Clinical Advisor, reporting to the Sr. Director of Clinical Customer Success. You will be a key consultant, strategically designing and delivering top-tier clinical programs for health plan partnerships. Responsibilities include managing a portfolio of health plan clients, serving as a clinical strategy lead, and liaising with health plan leadership. You will design clinical programs, advocate for customers, and represent Spring Health at various events. Success will be measured by customer retention, expansion, and satisfaction. This role requires an active independent license (LCSW, LMFT, PsyD, LCPC, etc.), significant experience in employee benefits and health plans, and proven program development skills. A competitive salary and benefits package are offered.

Requirements

• Active independent license (ex. LCSW, LMFT, PsyD, LCPC, etc)
• Significant experience with employee benefit programs/benefits consulting and expertise of health plans
• Experience (7 + years) in organizational-level mental health and wellness interventions/programs
• Proven track record of building and delivering strategic programs, and evolving those programs over time with minimal direction
• Deep subject matter expertise in Mental Health, EAP programs, and other relevant healthcare regulations/requirements
• Experience with sales process
• Excitement about working in a rapidly changing organization
• Excellent communication/collaboration skills
• Excellent presentation skills
• Willingness to travel up to 25%

Responsibilities

• Maintain a personal book of business focused on the growing Spring Health’s health plan business, serving as a clinical strategy lead and behavioral health subject matter expert for the Customer Success and Partnerships team
• Serve as a direct liaison to health plan clinical and product leadership
• Spearhead ad-hoc clinical program design work based on customer demand and market needs
• Fiercely advocate for and amplify the voice of Spring’s customers and members
• Represent Spring in customer-facing events such as business review meetings, seminars, conferences, trainings, webinars, and media appearances

Benefits

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• We offer competitive paid time off policies including vacation, sick leave and company holidays
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
• Access to Noom , a weight management program—based in psychology, that’s tailored to your unique needs and goals
• Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub , which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching to support your favorite causes