Senior Patient Engagement Lead

Summary

Join Precision for Medicine as a Senior Patient Engagement Lead and lead the execution of complex Patient Engagement strategies for clinical trials. You will collaborate with various stakeholders to plan, coordinate, and implement these strategies, focusing on improving patient access, understanding, and participation. This key role requires strong collaboration, communication, and expertise in patient engagement best practices. You will work across departments, liaising with sponsors and colleagues to optimize Precision's solutions. The position demands a deep understanding of clinical trials and the ability to translate strategies into actionable plans. This role offers a competitive salary, bonus potential, and a comprehensive benefits package.

Requirements

• Advanced degree in life sciences discipline or equivalent experience
• 8 or more years in the CRO/Pharmaceutical/healthcare industry
• Extensive experience in clinical development focused on strategy and execution of all phases of clinical trials

Responsibilities

• Support the development and execution of Patient Engagement strategies and tactics appropriate to the awarded study needs and in alignment with sponsor requirements
• Work as an SME in partnership with project teams to translate patient engagement strategies into operational and tactical plans that positively impact recruitment and retention rates and patient/care partner experience for assigned projects
• Creation of patient engagement materials and/or oversight of their development by our PAQ partners, aligned with company literacy, health literacy and DEI guidelines
• Identifying and connecting with Patient Advocacy Groups and/or community groups, then building and maintaining relationships in partnership with sponsors
• Direct deployment or oversight of patient feasibility projects with vendor partners, eliciting quantitative and/or qualitative feedback from patients and/or care partners to understand their perspectives on trial design, potential barriers to participation and ways to overcome them. The PEL will use this information to provide recommendations to sponsors on potential adjustments to protocol design and patient/care partner support programs
• Coordinating activities across vendors to ensure an optimal patient/care partner experience, including but not limited to travel/concierge, clinical enrolment managers, creative designers, outreach, AI, and home healthcare providers
• Leading cross-functional teams to build FDA Diversity Action Plans, UK Patient and Public Involvement (PPI) projects and other patient engagement-related projects to meet regulatory needs
• Partnering with Precision Patient Advisors to obtain feedback on Precision and study-specific patient strategies, plus internal training and external awareness activities
• Serve as primary operational project contact for patient engagement programs with sponsors to ensure appropriate communication channels are maintained and reporting schedules adhered to as required
• Communicate with sponsors and project teams to implement and monitor impact of patient engagement tactical plans. Make additional operational and tactical recommendations as needed based on study performance
• Represent Precision for Medicine at site/sponsor-facing meetings e.g., KOMs, IMs, to present strategy/rationale, train CRAs and site staff, and conduct recruitment support workshops as required
• Contribute to bid defense meeting prep and attend bid defense meetings, particularly where patient engagement and diversity expertise is pertinent
• Serve as internal consultant to project teams to implement operational patient engagement plans on existing projects as required
• Lead patient recruitment and retention rescue strategy discussions, propose solutions and drive implementation. This will be particularly important on studies involving breakthrough science, complex designs, hard to reach patient populations or Precision strategic clients. It will require working across Precision departments to drive the review and refining of operational strategy, including but not limited to country and site identification, enhancing enrolment, and strategies to mitigate the risk in intensely competitive environments
• Maintain knowledge of current patient engagement trends, vendors, and technologies to increase productivity and recommend additional support as needed
• Develop and implement risk management plans
• Provide technical expertise in support of project specific and interdepartmental training efforts
• Contribute to thought leadership activities as needed
• Support continued process improvement to ensure quality in the department
• Other responsibilities as mutually agreed

Preferred Qualifications

PhD

Benefits

• Discretionary annual bonus
• Health insurance
• Retirement savings benefits
• Life insurance
• Disability benefits
• Parental leave
• Paid time off for sick leave and vacation