Greenhouse Software is hiring a
Strategic Consultant II

Summary

Join our team as a Strategic Consultant II and own Greenhouse's largest and most complex paid strategic engagements via professional services. You will be an integral member of the Customer Success and Professional Services teams, accelerating Greenhouse-led implementations and optimizing existing instances via system audits, strategic advisement, workflow reconfiguration, and change management.

Requirements

• Extensive Greenhouse or ATS knowledge
• Project management experience
• Experience helping to build internal programs and process improvements
• Excellent verbal and written communication skills; assertive, strategic and thoughtful
• The ability to effectively facilitate design workshops with large audiences driving towards consensus and decision making
• Demonstrated ability to manage and work well on a team, and adapt to a constantly changing environment with competing priorities

Responsibilities

• Work strategically with our largest and fastest-growing customers to help upgrade their workflows, system configurations, and recruiting strategies
• Build documentation and playbooks to standardize consulting engagements and processes
• Strategize and oversee the professional services lifecycle of multiple projects at a time
• Partner with customers for specific lengths of time to advise, educate, and facilitate changes based on your recommendations
• Engage in change management and evangelism
• Conduct account and workflow audits, including detailed recommendations

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Basic life insurance
• Mental health resources
• Financial wellness benefits
• Fully paid parental leave program
• Short-term disability coverage
• Long-term disability coverage
• 401(k) plan and company match
• Up to 13 scheduled paid holidays
• Up to 80 hours of paid sick leave
• 25 days' vacation
• Employer matching pension program