Strategic Platform Architect

Summary

Join RainFocus, a leading software company, as a Regional Strategic Platform Architect. Bridge sales, services, and product teams to deliver best-in-class solutions to clients. This role requires a strong sales presence and deep technical expertise to support sales, architect solutions, and influence product development. You will work closely with sales and services teams, manage multiple accounts, and create compelling product demonstrations. The position is remote, based anywhere in the US, with up to 25% travel. RainFocus offers competitive salaries, benefits, 401k, generous PTO, and team-building activities.

Requirements

• 5+ years in a software implementation, technical sales, or solution architecture role, preferably in enterprise event management
• Strong written and verbal communication skills, with experience presenting to executive stakeholders
• Extensive knowledge of RainFocus platform(Competitive software or industry experience a plus)
• Proven experience scoping and designing complex solutions, including integrations
• Experience working in a consulting environment or client-facing role
• Strong leadership skills with the ability to drive cross-functional collaboration
• Experience preparing detailed RFP and RFI responses
• Ability to manage multiple accounts/opportunities simultaneously
• BA/BS in a related field
• Team-oriented and self-motivated
• Strategic thinker with a passion for solving complex challenges
• Strong communicator who can simplify technical concepts for diverse audiences
• Ability to thrive in a fast-paced, evolving environment
• Organized, proactive, and detail-oriented

Responsibilities

• Serve as a technical advisor in sales engagements, helping prospects and customers understand RainFocus' capabilities and value proposition
• Architect and deliver compelling product demonstrations to highlight the platform’s ease of use and expansive capabilities
• Engage with prospects to identify solution requirements and develop contractual scope language
• Support responses to RFPs and RFIs, ensuring alignment with client needs and technical feasibility
• Assist in creating SOWs to ensure smooth project execution by the services team
• Lead technical discussions with enterprise clients, addressing objections and guiding them toward scalable solutions
• Identify solutions for integrations and document complex integration requirements
• Create requirements documentation and lead in providing a smooth hand off to implementation teams
• Maintain a library of best practices and standard configuration templates to streamline solution demonstration and implementation
• Capture and synthesize client feedback to inform and influence product roadmap
• Think creatively about ways to increase the company’s value to customers and expand our service addressable market
• Provide technical tours and demonstrations during onsite client events

Benefits

• Competitive salaries
• Competitive benefits
• 401k
• Generous PTO
• Countless other team building activities