Strategy And Operations Manager

Summary

Join GlossGenius as a Strategy & Operations Manager of Payments and lead the development and growth of our Nascent Payments Business. You will be responsible for growing our existing business and developing new payment products. Collaborate with cross-functional teams (Product, Engineering, Marketing, Finance, Analytics, Customer Experience, and Sales) to drive the payments roadmap and achieve aggressive goals. Manage the growth of GlossGenius’s Nascent Payments Business throughout its lifecycle. Establish GlossGenius as the preferred payment solution in the beauty and wellness industries. This role requires 5+ years of relevant experience and strong analytical skills. GlossGenius offers competitive benefits, including flexible PTO, health insurance, parental leave, 401k, professional development stipends, and more.

Requirements

• 5+ years of relevant experience in operations, strategy, data analytics, or strategic finance
• Strong analytics experience in SQL, building financial models, goal setting, and performance monitoring
• Bias for A/B testing whenever possible and you can quickly design and execute experiments
• Proven track record of leading projects, achieving goals, and thriving in a cross-functional team environment
• You bring structure and organization to cross-functional execution to drive efficient output
• Resourceful, investigative, and collaborative in ambiguous environments to independently uncover answers to vague and difficult problems with minimal oversight
• Accountability is in your DNA and you exhibit ownership across every initiative
• Customer obsessed with the desire to integrate customer feedback into all decisions
• Strike the right balance between attention to detail and bias for action
• Excellent communicator with the intuition to effectively communicate at the right level of detail based on the audience

Responsibilities

• Directly responsible for leading the strategy, development, execution, and growth of the Nascent Payments Business and achieving associated goals
• Leading cross-functional collaboration, alignment, and coordination for the execution and success of payments initiatives
• Play a critical role in identifying, defining, incubating, and leading new payment products, features, and marketing campaigns to prove market fit and accelerate growth
• Contribute to the roadmap of the Nascent Payments Business via quantitative analysis and qualitative customer feedback
• Analyze complex data sets to provide insights, impact sizings, and recommendations for all strategic and tactical decision making
• Execute operational, marketing, and product Payments tests and experiments
• Manage the growth of GlossGenius’s Nascent Payments Business throughout signup, onboarding, engagement, support, and more

Benefits

• Flexible PTO
• Competitive health & dental insurance options, with premiums partially or fully covered by GG
• Fertility and adoption benefits via Carrot
• Generous, fully-paid parental leave policy
• 401k benefit - employees are eligible to contribute starting day 1 of employment
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
• Pre-tax commuter benefits
• Dependent Care FSA
• Home office support
• Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year