Student Advisor

Summary

Join Keypath as a Student Advisor / Education Counsellor and be the custodian and owner of relationships with prospective students from application to graduation. Utilize relationship building and sales skills to meet recruitment and retention targets, while ensuring student needs are met throughout their journey.

Requirements

• Bachelor’s degree or higher
• 1- 2 years of experience in student enrollment, customer service, contact center or similar sales environment
• Passion for relationship building, customer service, and drive for Sales
• Consultative sales technique and proven sales or contact center experience
• You are a self-starter who is results orientated and driven to exceed targets
• Ability to meet and exceed KPIs with proven track record
• Energetic, Fast Learner and good Team Player
• Strong communication and presentation
• You enjoy business development and relationship building
• Curiosity and eagerness to build your own knowledge and undertake research into other areas related to the course including competitors offering
• Meticulous

Responsibilities

• Meet or exceed KPI of recruitment and retention targets
• Meet necessary outbound contact to prospective students, identifying their needs and future goals
• Use a consultative sales approach that informs and educates
• Self-manage a pipeline of students at different stages of the application process
• Respond to prospective student enquiries through email, chat and various other communication
• Drive opportunities to Enrollments Conversion
• Scheduling and making appointments to meet prospect on campus or on site
• Build strong rapport and relationships with your pipeline of interested students that leads to trust and positive decision outcomes
• Deliver an excellent student experience by supporting students towards their study success. From initial course commencement through to graduation
• Smooth execution on all physical or virtual events not limited to Open Day, Postgraduate Day and activities that drive enrollment and