CampusEdu is hiring a
Student Success Coach

Summary

Join Campus, a technology-driven company accelerating the talent of tomorrow, as a Student Success Coach. This role requires a proactive individual who will foster student engagement from enrollment through graduation, optimizing processes to improve the student experience and sustain active involvement in our innovative online programs.

Requirements

• You have exceptional interpersonal and communication skills that will inspire and motivate students
• You’re self-motivated with a talent for identifying improvements and initiating projects
• You’re flexible and have the ability to adapt in a dynamic, fast-paced environment
• You’re technical proficiency and have experience working in G-suite, excel and powerpoint
• You have strong problem-solving skills, you’re resilient, and a visionary thinker
• You have effective coaching abilities that include teamwork, empathy, active listening, and conflict resolution
• Required: Bachelor’s degree in Psychology, Business Administration, or a related field

Responsibilities

• Motivate students & help them find their purpose: Assist students in designing their life plans and achieving their goals
• Champion students' journeys from enrollment to graduation: Manage an active portfolio of up to 75 students from enrollment to graduation. Closely monitor their progress, and intervene as necessary to prevent disengagement and dropouts. Serve as the primary point of contact, regularly meeting with students to proactively address their needs and challenges
• Elevate the student experience through collaboration & coordination: Collaborate closely with the Admissions department and other internal teams to ensure seamless process integration and frequent communication, thereby enhancing the overall student experience
• Safeguard students’ success through risk management: Identify and mitigate potential risks to students’ academic and personal success, providing timely referrals for those at risk
• Get involved with the community: Engage in and promote events that enhance the Campus community and encourage student participation

Benefits

• A compensation package that includes a base salary ($50,000 - $60,000) + opportunity for equity grants
• Medical, Dental, and Vision Insurance
• 401(k) plan (no employer match)
• Take what you need PTO plan + several paid holidays