Ace Edu Institute is hiring a
Student Success Coach
Ace Edu Institute
π΅ ~$150k-$200k
πRemote - United States
Please let Ace Edu Institute know you found this job on JobsCollider. Thanks! π
Summary
The job is for a Student Success Coach at American College of Education. The role involves providing student support, retention, and outreach, technical support throughout the student life-cycle, and collaborating with various departments. The ideal candidate should have a Bachelor's degree, customer service experience, excellent communication skills, and knowledge of MS Office.
Requirements
- A Bachelorβs degree is required
- Customer service experience required
Responsibilities
- Provides student support throughout the student life cycle from Enrollment through Graduation
- Provides technical support associated with MyACE Portal, Canvas, ACE email, and the ACE mobile app
- Accountable for onboarding activities for new and re-entry students
- Directs students to financing options and assists with finance/payment related questions
- Maintains proactive contact strategies with individual students to assist them with strategies for success at ACE
- Responds to inbound student inquiries immediately and provides assistance to students with any program or success related questions or challenges
Benefits
- ACE offers medical, dental, & vision Insurance
- ACE offers HSA and FSA options
- ACE offers paid parental leave
- ACE offers tuition reimbursement & reduction programs
- ACE offers generous PTO
- ACE offers 401k and employer match
- ACE offers a full-service wellness and EAP program
- ACE offers employee recognition and awards programs
- ACE offers employer paid life & AD&D insurance
- ACE offers short-term disability
- ACE offers employer paid long-term disability
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Please let Ace Edu Institute know you found this job on JobsCollider. Thanks! π