Success Enablement Manager

Summary

Join Jobber's Success Enablement team as a Success Enablement Manager and empower our Success Expansion teams with the resources they need to excel. Partner with front-line sales managers to achieve key performance indicators (KPIs). Create and manage sales content, facilitate training materials and courses, and contribute to the ongoing development of our sales team. Maintain Jobber's Sales playbooks, design engaging enablement content, and identify opportunities to improve content delivery and impact. Collaborate with stakeholders to address process gaps and develop resources to drive sales opportunities. Contribute to and organize sales events such as quarterly kickoffs and training sessions. This role offers a minimum annual salary of $71,400, a midpoint of $84,000, and a maximum of $96,600, along with equity rewards, annual wellness stipends, retirement savings matching, and an extended health package.

Requirements

• Proven years of experience working in sales or customer service within a high volume, short cycle, B2B environment, with a track record of ambitious career growth, consistent achievement of targets and being able to motivate others to do the same
• Experience building out and executing sales playbooks
• The ability to dig into a project. You’ll need a strong understanding of how our team operates, what drives success and what resonates with our customers. Seeing the solution from different angles and providing solutions that cater to different learning styles
• A knack for identifying gaps in our process and how to fill them. Thinking outside of the box and our current process and coming up with smart solutions
• A high level of organizational and time management skills
• The ability to collaborate with business partners across the organization. Working with Sales reps, Product Marketing and other leadership members, you’ll be required to articulate strategic ideas, learn the inner workings of Jobber, and then deliver on high-level concepts
• The ability to teach yourself, and others. Our team uses a variety of tools,  so you’ll need to learn the most efficient uses of them and then spread that knowledge amongst the team

Responsibilities

• Help create and maintain Jobber’s Sales playbooks and ensure consistency of processes and messaging across the team
• Design, build & test in-person, on demand and virtual enablement content
• Continuously seek out opportunities to improve enablement content, delivery and impact
• Partner with required stakeholders to identify and understand process gaps and develop resources (customer stories, marketing collateral, competitive intelligence, etc.) that will help push opportunities and deals forward
• Contribute to, help organize and champion important sales events like quarterly kickoffs, lunch and learns, and other training sessions

Benefits

• Equity rewards
• Annual stipends for health and wellness
• Retirement savings matching
• An extended health package with fully paid premiums for body and mind
• A dedicated talent development program that includes career coaching and opportunities for career development
• An extended health benefits package with fully paid premiums for both body and mind
• Retirement savings plan matching
• Stock options
• A dedicated Talent Development team and access to coaching, learning, and leadership programs to help you grow your career, reach your goals, and unlock your full potential
• Support for all your breaks: from vacation to rest and recharge, your birthday off to celebrate, health days to support your physical and mental health, and parental leave top-ups to support your growing family