Supply Chain Planner

Summary

Join PetLab Co., the world’s fastest-growing pet supplement business, as a Supply Chain Planner. You will play an integral role in managing global marketplaces and stock locations, ensuring optimal stock levels to support projected growth and new product launches. This role requires involvement in all operational processes, problem-solving, and project management to meet yearly targets. Ideally, you will have experience in a DTC/online e-commerce environment and demand planning. This is a fantastic opportunity to join a dynamic team and contribute significantly to a rapidly growing business. You will report to the Head of Supply Chain and receive support for career growth.

Requirements

• Minimum of 2-3 years previous experience in a demand-focused supply chain planning role in a FMCG (Fast Moving Consumer Goods) business or DTC/B2C ecommerce environment
• Strong understanding of supply chain & logistic processes & procedures
• Ability to build cross functional relationships with Marketing, Finance and Growth
• Great attention to detail, and a constant drive to improve the status quo
• Self-starter, ready to hit the ground running
• Excellent communication skills, both verbal and written
• Highly organised with an eye for detail, able to anticipate and resolve problems, prioritising and calling out issues that arise
• An analytical approach coupled with effective communication and the ability to work collaboratively
• Strong numeracy skills
• Computer literacy – MS Excel at an intermediate level is compulsory, NetSuite knowledge useful but not essential

Responsibilities

• Oversee forecast and planning tools across marketplaces, Amazon across all the US, UK, Germany and Canada
• Building strong relationships with Supply Chain contacts to nurture working relationships and ensure Purchase Orders are delivered in time in line with business needs
• Facilitate successful product and range launches, promotions, seasonal planning, new product development (NPD), events and phase change aligned to the agreed critical path, engaging with Commercial in a timely manner
• Identify opportunities to drive continuous improvement and drive best practise, whilst delivering the best service to our customers
• Help and support the month end reconciliation process and work closely with the finance team to ensure month end figures are accurate
• Monitor and report on ageing stock ensuring cross department engagement and notification when required
• Support in reviewing and alignment of supplier production schedules to ensure all orders are fulfilled on time and in full for all marketplaces including but not limited to Amazon & Chewy
• Facilitate successful product launches and work closely with NPD on new product launches and manage the product launch with the supplier/ trigger stock collections where applicable. Communicate product launches to relevant teams and any changes
• Work closely with our US fulfilment partner and resolve stock and receiving issues
• Work with the QA Team/Goods In to monitor rejects and quality issues
• Review and approve invoices; rejecting / challenging with suppliers where necessary
• Work with finance at the end of every month to ensure stock receipts for that month correlate with payments
• Support the set up of marketplaces in new markets, work closely with the marketplace team to ensure launches are successful
• Work closely with the marketplace team to ensure promotional sales & seasonal planning are aligned with planned sales spikes

Preferred Qualifications

Experience with Amazon FPR would be very advantageous

Benefits

• Private Health Care through Vitality
• Generous Annual Leave - 28 days + public and bank holidays
• Flexible Working Hours – We focus on results and trust people to manage their time, whether working from home, while travelling, or in the office!
• Help@Hand – Employee Assistance Programme
• Royal London Pension Scheme – We offer a workplace pension scheme with one of the UK’s leading providers of group pensions. With an employer contribution of 5%!
• Enhanced Maternity / Paternity / Adoption Leave – because time with new family members is important!
• Puppy Therapy – working in partnership with Paws in Work to provide a boost of oxytocin twice a year
• Generous Learning and development budget – We always want you to keep learning
• Free breakfast, fruits and snacks – refuel and revitalise with free munchies in the office
• Working Environment – dogs are welcome!
• Life Assurance – In the event of your death, while employed by us, your chosen beneficiaries will be provided with a tax-free lump sum equivalent of four times your basic salary
• Gympass – All in one subscription bringing you the largest selection of gyms, studios and apps
• Electric Vehicle Scheme – Employees sacrifice salary in return for a new electric car, typically saving 30-40% of costs through income and tax and national insurance
• Give Back Day – An extra day off in the year to volunteer plus a £50 contribution to your chosen charity
• Health Cash Benefit – We offer the bronze package with enables you to claim a certain amount of cashback when you pay for something that is health related, i.e dental