Supply Planner

Summary

Join iHerb as a Supply Planner and develop, execute, monitor, and manage the supply plan for assigned goods. Leverage internal forecast data, historical system data, and other inputs to review demand plans and manage supply plans to support corporate goals. Collaborate with Operations, Marketing, and Merchandising teams. Execute strategic procurement plans, provide leadership in supply planning, support merchandising and marketing initiatives, and manage supplier delivery plans. Work with the system data management team to ensure system integrity and foster supplier relationships. Provide reporting and perform supply chain project management activities.

Requirements

• Extensive functional knowledge of planning, forecasting, purchasing execution and supplier relationship management, along with related supply chain areas
• Understanding and proficiency using technology tools that enable demand and supply planning and reporting, along with collaboration with external stakeholders
• Strong attention to detail
• Strong mathematical/statistical abilities
• Proficient with Excel
• Strong communication and presentation skills
• Ability to communicate with people at all levels of the organization and external contacts
• Generates, validates and prioritizes value propositions for areas of opportunity to improve financial and service metrics across supply chain functional areas
• Consistently resolves conflict and persuades others to resolve conflict without requiring elevation
• Strong computer skills, proficient with MS Office: Advanced Excel
• Google Suite
• Generally, it requires a minimum of 2 years of relevant experience, preferably in an e-commerce environment
• Bachelor’s Degree in Business or related field preferred, or a combination of education and equivalent work experience required
• Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy
• Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner

Responsibilities

• Execute strategic procurement plans using demand plan output, inventory, and supplier metrics in support of strategic business objectives
• Provide experience and leadership within the supply planning execution process as required
• Support the company’s Merchandising and Marketing initiatives to ensure adequate inventory is planned and available to support product launch, business initiatives, promotions, sales and events
• Support New Item roll outs and subsequent processes to ensure successful sales
• Establish, monitor, and manage supplier delivery plans to achieve desired service levels, minimize stock-outs, working capital expense and delivery costs
• Work closely with the system data management team to ensure system integrity of supply chain parameters and settings in support of approved business and working capital objectives
• Foster supplier relationships to leverage collaboration and supplier performance in the best interest of Iherb
• Provide reporting, KPI updates and metric data related to supply chain indices as assigned
• Perform supply chain project management activities
• Other duties as assigned

Preferred Qualifications

• Experience with Planning and ERP systems preferred
• Natural Products experience is a plus

Benefits

• Medical, dental, vision, and basic life insurance programs
• 401(k) plan
• Time Off
• Paid Sick Leave
• Paid holidays
• Restrict Stock Units
• Annual bonuses