Sourcegraph is hiring a
Support Engineer
Sourcegraph
π΅ $84k
πRemote - Worldwide
Please let Sourcegraph know you found this job on JobsCollider. Thanks! π
Summary
The job is for a Support Engineer at Sourcegraph, an all-remote company that builds code intelligence platform. The role involves troubleshooting technical issues and educating customers about the product. Preferred location is North America - Austin, Texas but applicants from other locations are welcome.
Requirements
- Profound curiosity to figure out why something works the way it does / to learn more
- Experience with Unix/Linux and/or Bash
- Familiarity with Kubernetes containerized solutions
- Familiarity with code hosts such as GitHub, GitLab and BitBucket
- Compassion to meet our customers (who are all developers themselves) where they are, understand their issues, and be compelled to action
- Experience collaborating with cross-functional teams to solve difficult problems for customers
- Proficiency in communicating complex technical ideas and decisions to a variety of audiences (both technical and non-technical)
Preferred Qualifications
- Understanding of databases, especially SQL
- Proficiency in working independently, figuring things out when there aren't a lot of people to ask real-time
- Foundational knowledge of APIs and/or Git
- Experience or training (formal or self-taught) with Kubernetes (or other container orchestration framework)
- Experience writing code in Go or another language
- Experience supporting AI products or knowledge about LLMs
Benefits
- Above-average salary
- Equity (because when we succeed as a company, we want you to succeed, too)
- Generous perks & benefits
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Please let Sourcegraph know you found this job on JobsCollider. Thanks! π