Survey Programmer

Logo of M3 USA

M3 USA

📍Remote - India

Job highlights

Summary

Join our team as a Survey Programmer and contribute to delivering high-quality market research studies while working remotely or from home. As a key member of the department, you will be responsible for programming client materials, developing innovative solutions, and collaborating with project managers and clients.

Requirements

  • Maintain regular and punctual attendance
  • Work cooperatively with others
  • Comply with all company policies and procedures
  • Expert knowledge of Confirmit (Forsta Plus) a must (min 2 years required)
  • Market research experience, preferably pharmaceutical (min 1 year required)
  • Knowledge of Decipher (Forsta Surveys) in addition to Confirmit (Forsta Plus) (desirable)
  • JavaScript, jQuery, HTML programming knowledge
  • Commitment to accuracy and integrity, doing it right the first time
  • Strong problem-solving skills, including an ability to “think outside the box”
  • Adherence to set processes and standards
  • Bachelor’s or Master’s in Computer Science (B.E./B. Tech/MSc/MCA)
  • Minimum Experience: Min 2 years of experience in a similar role

Responsibilities

  • Programmer maintains full responsibility for online survey development: Thoroughly reviews client materials. Delivers high quality surveys against client’s materials within expected timeline
  • Works to resolve amendments during quality assurance/client testing phase
  • Proactively suggests design improvements to ensure panelist comprehension
  • Meets programming timelines
  • Resolves data issues in the timeliest and most complete manner
  • Works directly with the client on custom solutions
  • Prepares survey for deployment and sets up link to track progress in field
  • Programmer works with Data Processing to meet client deliverable requirements, i.e., working on dashboards, specific data requirements, etc
  • Programmer contributes to improve processes by working on tasks assigned that increase capabilities, efficiency, skillset, and marketplace competitive advantage

Benefits

  • Min 6.4 programming client satisfaction score on a 1-7 scale
  • Min 94% error-free survey links
  • Min 98% on-time link delivery with early % deliveries expected

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