System Analyst

Summary

Join Cologix as a System Analyst, bridging our software teams and other business units. You will be responsible for evaluating, documenting, and launching custom software and integrations. Daily tasks involve collaborating with stakeholders to define requirements, analyzing existing systems, and liaising between technical and non-technical teams. You will also design test cases, stay updated on industry trends, and troubleshoot bugs. This role requires a BA in computer science or equivalent experience, along with at least 3 years in software analytics or related fields. Experience with high-performing systems, cross-functional collaboration, and software documentation is essential.

Requirements

• BA in computer science or information technology, or equivalent experience
• Minimum 3 years of experience in software analytics, programming, IT, and/or systems support
• Experience designing, scaling, and supporting high performing systems
• Proven track record working collaboratively in cross-functional teams, bridging the gap between technical and non-technical team members
• Proficiency in creating clear and concise software requirement documents, use cases, and user stories
• Working experience in a distributed software architecture
• Applicants must be authorized to work for any employer in the U.S

Responsibilities

• Collaborate with business stakeholders and end-users to define and document requirement specifications (fit-gap analysis, RTM), functional documentation, data mapping, system diagrams, High-level Work Breakdown Structure (WBS), and flowcharts to ensure a clear and comprehensive understanding of objectives
• Conduct in-depth analysis of existing software systems, identifying areas for improvement, optimization, and integration of new features
• Liaison between technical and non-technical resources to facilitate effective communication and ensuring alignment of goals
• Collaborate with quality assurance resources and end users to design/conduct test cases, scenarios, and test plans based on documented requirements
• Stay up to date with industry trends, best practices, and emerging technologies to propose technical recommendations or alternatives, including cost and benefit analysis
• Triage and troubleshoot reported bugs
• Review and assess impact of software vendor's release notes
• Assist team in removing Impediment and in grooming backlogs for future activities

Preferred Qualifications

• Knowledge in programming concepts and code languages such as JavaScript, SuiteScript, and Apex and/or similar languages
• Experience supporting common enterprise ERP & CRM platforms, including NetSuite, Salesforce, ServiceNow, MuleSoft, or related systems
• Experience with software development tools like Jira or similar
• Technology or Project Management certifications and training

Benefits

• Medical, dental and vision insurance
• Flexible spending account options
• Non-accrued PTO
• Company paid holidays
• 401k Retirement Plan
• Short- and Long-Term Disability
• Annual bonus