Summary
Join Horace Mann as a Business Liaison, serving as the crucial link between our business partners and internal teams. You will be responsible for gathering and documenting business requirements, facilitating communication between stakeholders, and ensuring everyone shares a common understanding of business goals. This role emphasizes collaboration and clear communication, focusing on business objectives rather than technical details. You will conduct interviews and meetings, create comprehensive documentation, and support decision-making by providing valuable business insights. The ideal candidate possesses strong communication skills and extensive experience in gathering business requirements and working with stakeholders.
Requirements
- 8+ yearβs software testing experience
- SQL experience is required
- Strong communication and interpersonal skills
- Experience in gathering business requirements and working with stakeholders
- Ability to translate business needs into clear documentation
- Knowledge of business processes and operations
- Organized, detail-oriented, and proactive in managing tasks
- Ability to facilitate discussions without getting into the technical details
Responsibilities
- Gather Business Requirements: Work closely with business partners to collect and document their needs, objectives, and expectations
- Facilitate Communication: Act as the liaison between business stakeholders and internal teams, ensuring that all parties have a shared understanding of business goals
- Conduct Interviews & Meetings: Schedule and lead meetings with stakeholders to gather detailed information on business processes, challenges, and opportunities
- Document and Analyze Information: Create clear and comprehensive documentation of business requirements, workflows, and goals
- Ensure Alignment: Ensure that all business requirements are accurately communicated to the relevant teams, without delving into technical solutions
- Support Decision Making: Provide business insights and recommendations based on gathered information, helping partners make informed decisions
Preferred Qualifications
- Experience in business analysis or project management, preferably 7+ years
- Familiarity with tools used for documentation and process mapping (e.g., MS Visio, Jira, or similar)
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