System Engineer Lead

Summary

Join QuintoAndar, a leading real estate tech company in Latin America, and lead a squad within the People domain. You will provide mentorship and support to team members, facilitate agile rituals, and act as an escalation point for technical issues. Responsibilities include acting as a technical reference for third-party platforms, analyzing technical documentation, providing technical support, performing database queries and API calls, and translating business needs into functional requirements. You will also oversee issue resolution, develop technical specifications, create and execute test scripts, and identify automation opportunities. The role requires strong technical skills and experience in managing teams. QuintoAndar offers a competitive salary package, bonus, meal allowance, health and dental plans, life insurance, daycare subsidy, sports subsidy, parental leave, and language learning support.

Responsibilities

• Lead and coordinate a squad within the People domain, ensuring high-performance delivery and a collaborative work environment
• Provide mentorship, career development support, and regular feedback to team members
• Facilitate agile rituals, remove impediments, and ensure adoption of best engineering practices such as CI/CD, code quality, and security
• Act as an escalation point for complex technical issues and conflicts
• Manage stakeholder relationships, ensuring alignment and effective communication
• Define and track productivity metrics to drive continuous improvements in processes and performance
• Act as a technical reference for third-party platforms used in People and Payroll teams
• Analyze technical documentation to ensure system configurations align with business needs
• Provide Level 1 technical support for People Management systems, diagnosing and escalating issues as needed
• Perform database queries (SQL) for troubleshooting and reporting
• Execute API calls (REST, SOAP) for integration testing and system analysis
• Translate business needs into clear functional requirements for external vendors
• Oversee issue resolution with third-party providers, ensuring SLA compliance
• Develop technical specifications for system integrations and communication protocols
• Create and execute test scripts to validate functionalities and system stability
• Identify automation opportunities to optimize workflows and reduce errors
• Perform database updates for business requests and system adjustments
• Ensure principles of resilience, scalability, and observability are applied in solutions

Benefits

• Competitive salary package
• Bonus
• Meal allowance ("Flash Benefícios")
• Health plan
• Dental plan (optional)
• Life insurance
• Daycare subsidy
• Subsidy to sports practicing (Gympass)
• Parental leave
• Language learning support