Deft, a Summit company is hiring a
Systems Engineer

Summary

The job at Deft is for a Systems Engineer who will execute strategies, evaluate products, build infrastructure, and design, develop, and integrate complex systems. The role involves troubleshooting, managing and monitoring systems installations, implementing backup, security, and redundancy strategies, developing analytics, handling trouble tickets, mentoring engineers, communicating with stakeholders, standardizing and automating processes, testing software, conducting root-cause analysis, providing advanced support, adhering to Change Control process, participating in weekly on-call rotation, and functioning as a Subject Matter Expert.

Requirements

• A holistic approach to customer interactions, with a focus, not only on the experience but being a trusted advisor
• Linux Server (RHEL/CentOS, Ubuntu) networking, operation, and troubleshooting
• Typical “internet application” comprehension: HTTP, HTTPS, SMTP, DNS, etc
• Experience managing distributed systems and microservice architectures
• Distributed File System and Object Storage (S3) experience with solutions like Ceph, Cloudian, Minio
• Ability to work together with teams from several departments to facilitate the orderly execution of a proposed project plan
• Strong Linux application-level debugging and performance profiling skills
• Ability to read and write scripts with one or more: Python, Bash, Ansible, Terraform

Responsibilities

• Interface with customers, vendors, and internal staff
• Function as an escalation point for Support Staff and Systems Engineers
• Perform advanced server and network troubleshooting on internal and customer-owned systems
• Manage and monitor all infrastructure and systems installations, including configuration, testing, and maintenance
• Implement and maintain strategies for backup, security, and redundancy
• Identify potential issues and implement solutions proactively
• Enable faster and smarter business processes and develop meaningful analytics
• End-to-end trouble ticket handling including initial troubleshooting, and resolution of escalated issues
• Mentor and train other engineers throughout the company and seek to continually improve processes companywide

Preferred Qualifications

• Hands-on experience with Kubernetes including initial setup, ongoing maintenance, and troubleshooting
• Operational experience with AWS core services such as EC2, Security Groups, S3, and IAM
• Knowledge of monitoring and observability tools like Grafana, ELK, Prometheus, LogicMonitor, Nagios, Zabbix, etc

Benefits

• Flexible Time Off
• RTA and CTA Transit Benefits
• 401k with 4% employer match
• Free employee collocation and cloud account
• Life Insurance/Long Term Disability
• Health Insurance with HRA/HSA Options
• Vision Insurance
• Dental Insurance
• A fun and casual work environment