Systems Engineer

Summary

Join Form3's IT team as a Systems Engineer and play a key role in ensuring the seamless operation, integration, and optimization of critical internal systems. You will be responsible for maintaining, securing, and integrating systems like Okta, Proofpoint, and Microsoft 365. Responsibilities include automating system configurations, collaborating with stakeholders, and providing escalation support. The ideal candidate will have at least two years of experience in a similar role, proficiency with low/no-code systems, and advanced troubleshooting skills. Familiarity with SAML, OIDC, JIT, and SCIM protocols is essential. This role requires excellent communication and collaboration skills and the ability to thrive in a fast-paced environment.

Requirements

• A minimum of two years’ prior experience in a Systems Engineer or similar role
• Proficiency with low / no code systems, such as Okta Workflows or Power Automate
• Advanced troubleshooting skills, with the ability to investigate and resolve complex technical issues
• Hands-on experience with system implementation and ongoing system administration / maintenance
• Familiarity with user management protocols, including SAML, OIDC, JIT and SCIM
• Excellent stakeholder management and communication skills, with the ability to collaborate effectively across multiple internal teams
• Ability to operate effectively in a fast-paced, high-growth environment

Responsibilities

• Hold responsibility for the maintenance, effectiveness and security of key internal systems, such as Okta, Proofpoint and Microsoft 365
• Integrate new and existing systems within Okta for SSO or provisioning, using protocols such as SAML, OIDC, JIT and SCIM
• Support teams across Form3 in automating and optimising the configuration of their systems and processes
• Build and maintain automation workflows in AWS (using Lambda, API Gateway, S3 and Python), Okta, Freshservice and Power Automate
• Work closely with key stakeholders to implement new systems across the business
• Collaborate effectively with the Security Team to review and action vulnerabilities
• Manage email rules and configurations within Proofpoint, modifying or creating new rules as / when requested by the Security Team
• Provide escalation support for the Desktop Team and participate in the on-call rota to provide support in the event of an incident
• Create system configurations, documentation and user guides, and develop or modify FreshService workflows / tickets
• Actively keep up-to-date with industry trends, emerging technologies and best practices, ensuring Form3’s internal systems remain innovative and future-ready

Preferred Qualifications

• Skills in Python and / or JavaScript, and experience using Git / GitHub for version control
• Familiarity with AWS services, including Lambda, API Gateway, S3 and DynamoDB
• Understanding of email management protocols, such as SPF, DKIM and DMARC
• Experience working with Microsoft Entra ID (formerly Azure AD / Active Directory)